Re: [smartmontools-support] Seeking help with JMicron JMS551/Sharkoon Quickport Duo USB 3.0

[Christian F. <Chr...@t-...>]

Alexander Heubner wrote:
> On 07.10.2015 18:31, Christian Franke wrote:
>> This should not happen. The USB ID detection through WMI does probably
>> no longer work with Win10.
>>
>> Please provide output of 'smartctl -r ioctl,2 -i /dev/sdc'. Make sure
>> this is run as admin.
>
> C:\WINDOWS\system32>smartctl -r ioctl,2 -i /dev/sdc
> smartctl 6.4 2015-06-04 r4109 [x86_64-w64-mingw32-win8] (sf-6.4-1)
> Copyright (C) 2002-15, Bruce Allen, Christian Franke, 
> www.smartmontools.org
>
>  \\.\PhysicalDrive2: successfully opened
>   IOCTL_STORAGE_QUERY_PROPERTY returns:
>     Vendor:   "WDC WD30"
>     Product:  "EZRX-22D8PB0    "
>     Revision: "0203"
>     Removable: No
>     BusType:   0x07
> PhysicalDrive2, "WDC WD30 EZRX-22D8PB0 SCSI Disk Device":
>
> ...
> \\PC\root\cimv2:Win32_USBController.DeviceID="PCI\\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\\3&11583659&0&A0": 
>
> ...
>   +-> "USB\\VID_152D&PID_0561\\MSFT301234567890123" [0x152d:0x0561]
>   |   "SCSI\\DISK&VEN_WDC_WD30&PROD_EZRX-22D8PB0\\000000"
>

Interesting...
DeviceId appears with SCSI\\.., prefix, smartctl USB ID search expects 
USBSTOR\\...


Please start the WMI shell (wmic) in a console and run the following two 
command lines:

path win32_pnpentity where 
deviceid="SCSI\\DISK&VEN_WDC_WD30&PROD_EZRX-22D8PB0\\000000" get 
compatibleid,name
path win32_pnpentity where name="WDC WD30 EZRX-22D8PB0 SCSI Disk Device" 
get compatibleid,deviceid

Thanks,
Christian