[smartmontools-support] Support for WD20EARS

[Harald S. <Har...@gm...>]

Hello,
I tried reading the S.M.A.R.T. status from a WD20EARS, which is attached via a TrekStor DataStation maxi g.u and USB to Windows 7. Something seems to be unsupported in this constellation, I get the following outputs. Is there any way to get the S.M.A.R.T. data from this harddrive? Or will there be a new version that supports this? As there are still not a lot of 2 TB drives out there, support for this would be greatly appreciated.

Best regards,
Harald


>From GSmartControl:

smartctl 5.39.1 2010-01-28 r3054 [i686-pc-mingw32-win7(64)] (sf-win32-5.39.1-1)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD20EARS-00MVWB0
Serial Number:    WD-WCAZA0862662
Firmware Version: 51.0AB51
User Capacity:    2.000.398.934.016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Wed Sep 22 13:58:33 2010 MS
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Error SMART Status command failed
Please get assistance from http://smartmontools.sourceforge.net/
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.




And from command line:

C:\Program Files (x86)\GSmartControl>smartctl -a /dev/hdf
smartctl 5.39.1 2010-01-28 r3054 [i686-pc-mingw32-win7(64)] (sf-win32-5.39.1-1)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     DS maxi g.u
Serial Number:    [No Information Found]
Firmware Version: 100
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   3
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Wed Sep 22 13:57:54 2010 MS
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled

Warning! SMART Attribute Data Structure error: invalid SMART checksum.
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Total time to complete Offline
data collection:                 (9192) seconds.
Offline data collection
capabilities:                    (0x00)         Offline data collection not supported.
SMART capabilities:            (0x0000) Automatic saving of SMART data                                  is not implemented.
Error logging capability:        (0x00) Error logging NOT supported.
                                        No General Purpose Logging support.

SMART Attributes Data Structure revision number: 0
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  8 Seek_Time_Performance   0x0000   000   000   ---    Old_age   Offline      -       140823775170560
255 Unknown_Attribute       0x30ff   002   000   ---    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0000   000   000   ---    Old_age   Offline      -       4706560
 16 Unknown_Attribute       0x0000   000   000   ---    Old_age   Offline      -       270791936
 16 Unknown_Attribute       <== Data Page      |  WARNING: PREVIOUS ATTRIBUTE HAS TWO
 82 Unknown_Attribute       <== Threshold Page |  INCONSISTENT IDENTITIES IN THE DATA
 16 Unknown_Attribute       0x0000   000   000   ---    Old_age   Offline      -       270789632
 16 Unknown_Attribute       0x0000   000   000   ---    Old_age   Offline      -       270788864
 16 Unknown_Attribute       <== Data Page      |  WARNING: PREVIOUS ATTRIBUTE HAS TWO
 62 Unknown_Attribute       <== Threshold Page |  INCONSISTENT IDENTITIES IN THE DATA

Warning: device does not support Error Logging
Error SMART Error Log Read failed: Function not implemented
Smartctl: SMART Error Log Read Failed
Warning: device does not support Self Test Logging
Error SMART Error Self-Test Log Read failed: Function not implemented
Smartctl: SMART Self Test Log Read Failed
Device does not support Selective Self Tests/Logging
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