[smartmontools-support] WD MyBook Essential 500Gb (External USB)

[Ursino G. <Giu...@vi...>]

Hi, 
	i've try to use smartctl one my external USB device (WD MyBook Essential 500Gb) but it doesn't works.
Can you help me?
Thanks

------------------------------------------
# lsusb -v
Bus 004 Device 002: ID 1058:1100 Western Digital Technologies, Inc.
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x1058 Western Digital Technologies, Inc.
  idProduct          0x1100
  bcdDevice            1.65
  iManufacturer           1 Western Digital
  iProduct                2 My Book
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           32
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk (Zip)
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x0001
  Self Powered




-----------------------------------------------
# smartctl -d sat -ic -q noserial /dev/sda
smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD5000AAVS-00ZTB0
Firmware Version: 01.01B01
User Capacity:    500,107,862,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Tue Jul 14 14:20:02 2009 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Error SMART Status command failed
Please get assistance from http://smartmontools.sourceforge.net/
Values from ATA Return Descriptor are:
 00     09 0c 00 00 00 00 00 00  00 4f 00 00 00 00
A mandatory SMART command failed: exiting. To continue, add one or
more '-T permissive' options.

-----------------------------------------
The same for -d sat,12 and -d sat,16


-----------------------------------------
# smartctl -a -q noserial /dev/sda
smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

Device: WD       5000AAV External Version: 1.65
scsiModePageOffset: response length too short, resp_len=4 offset=4 bd_len=0
>> Terminate command early due to bad response to IEC mode page
A mandatory SMART command failed: exiting. To continue, add one or
more '-T permissive' options.



---------------------------------
# uname -r
2.6.26-2-486

My distro: Debian Lenny


---------------------------------
Giuseppe