[smartmontools-support] Hitachi HDT721010SLA360

[Jeff N. <jn...@ya...>]

I searched the mailing list archives, the wiki and the documentation.

The Hitachi HDT721010SLA360 was mentioned once in the mailing list 
archives, but it was attached via USB. Mine is attached to an internal 
PCI-SATA adapter:

01:0b.0 RAID bus controller: Silicon Image, Inc. SiI 3112 
[SATALink/SATARaid] Serial ATA Controller (rev 02)

When I query the device I see two issues.

1. Device not in smartctl database. The earlier mention in the archives 
provided the info necessary for this to be corrected.

2. SMART Status command failed. Can someone explain the failure 
described by the ATA Return Descriptor? Example shown below.

Thanks.

-Jeff


# smartctl -q noserial --all /dev/sde
smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model:     Hitachi HDT721010SLA360
Firmware Version: ST6OA31B
User Capacity:    1,000,204,886,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Tue May 19 16:22:42 2009 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Error SMART Status command failed
Please get assistance from http://smartmontools.sourceforge.net/
Values from ATA Return Descriptor are:
 00     09 0c 00 00 00 00 00 00  00 00 00 00 00 
40                              
A mandatory SMART command failed: exiting. To continue, add one or more 
'-T permissive' options.