[smartmontools-support] Strange result with HighPoint RocketRaid

[Dirk De C. <DDe...@al...>]

Hello all,

I have a RocketRaid 222x SATA II controller with 2 WD 1T drives each
configured in a JBOD group individually (not using HW RAID, but using
Linux SW RAID).
I am running Ubuntu 8.04.1 server with a 2.6.24-19-server kernel.
I have the following entries in my config file:
/dev/sda -d hpt,1/1/1 -H -l selftest -l error -f -S on -s
(S/../.././02|L/../../6/04) -I 194 -W 5,45,55 -R 5
/dev/sdb -d hpt,1/2/1 -H -l selftest -l error -f -S on -s
(S/../.././03|L/../../6/05) -I 194 -W 5,45,55 -R 5

When I start the service I get:
Sep 30 18:53:34 r2d2 smartd[4415]: smartd version 5.37
[i686-pc-linux-gnu] Copyright (C) 2002-6 Bruce Allen
Sep 30 18:53:34 r2d2 smartd[4415]: Home page is
http://smartmontools.sourceforge.net/
Sep 30 18:53:34 r2d2 smartd[4415]: Opened configuration file
/etc/smartd.conf
Sep 30 18:53:34 r2d2 smartd[4415]: Configuration file /etc/smartd.conf
parsed.
Sep 30 18:53:34 r2d2 smartd[4415]: Device: /dev/sda [hpt_1/1/1], opened
Sep 30 18:53:34 r2d2 smartd[4415]: Device: /dev/sda [hpt_1/1/1], not
found in smartd database.
Sep 30 18:53:34 r2d2 smartd[4415]: Device: /dev/sda [hpt_1/1/1], enabled
SMART Attribute Autosave.
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sda [hpt_1/1/1], is
SMART capable. Adding to "monitor" list.
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sdb [hpt_1/2/1], opened
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sdb [hpt_1/2/1], not
found in smartd database.
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sdb [hpt_1/2/1], enabled
SMART Attribute Autosave.
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sdb [hpt_1/2/1], is
SMART capable. Adding to "monitor" list.
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sdc, opened
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sdc, found in smartd
database.
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sdc, enabled SMART
Attribute Autosave.
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sdc, is SMART capable.
Adding to "monitor" list.
Sep 30 18:53:35 r2d2 smartd[4415]: Monitoring 3 ATA and 0 SCSI devices

All good so far, but then:
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sda [hpt_1/1/1], not
capable of SMART self-check
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sda [hpt_1/1/1], failed
to read SMART Attribute Data
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sda [hpt_1/1/1], Read
SMART Self Test Log Failed
Sep 30 18:53:35 r2d2 smartd[4415]: Device: /dev/sda [hpt_1/1/1], Read
SMART Error Log Failed
Sep 30 18:53:36 r2d2 smartd[4415]: Device: /dev/sdb [hpt_1/2/1], not
capable of SMART self-check
Sep 30 18:53:36 r2d2 smartd[4415]: Device: /dev/sdb [hpt_1/2/1], failed
to read SMART Attribute Data
Sep 30 18:53:36 r2d2 smartd[4415]: Device: /dev/sdb [hpt_1/2/1], Read
SMART Self Test Log Failed
Sep 30 18:53:36 r2d2 smartd[4415]: Device: /dev/sdb [hpt_1/2/1], Read
SMART Error Log Failed
Sep 30 18:53:36 r2d2 smartd[4415]: Device: /dev/sdc, initial Temperature
is 32 Celsius
Sep 30 18:53:36 r2d2 smartd[4455]: smartd has fork()ed into background
mode. New PID=4455.


Everything seem to work fine when run directly using smartctl however:
# smartctl /dev/sda -d hpt,1/1 -H -l selftest -l error -S on
smartctl version 5.37 [i686-pc-linux-gnu] Copyright (C) 2002-6 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Attribute Autosave Enabled.

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining
LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%
58         -


Short tests and long test run fine too, so I don't know why it fails
when run from the daemon.

Any suggestions?

# smartctl -V
smartctl version 5.37 [i686-pc-linux-gnu] Copyright (C) 2002-6 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

smartctl comes with ABSOLUTELY NO WARRANTY. This
is free software, and you are welcome to redistribute it
under the terms of the GNU General Public License Version 2.
See http://www.gnu.org for further details.

CVS version IDs of files used to build this code are:
Module: atacmdnames.cpp  revision: 1.15  date: 2006/10/22
  uses: atacmdnames.h    revision: 1.5   date: 2006/04/12
Module: atacmds.cpp      revision: 1.177 date: 2006/10/27
  uses: atacmds.h        revision: 1.83  date: 2006/08/25
  uses: configure.in     revision: 1.122 date: 2006/12/20
  uses: extern.h         revision: 1.47  date: 2006/09/15
  uses: int64.h          revision: 1.16  date: 2006/10/29
  uses: scsiata.h        revision: 1.2   date: 2006/07/01
  uses: utility.h        revision: 1.47  date: 2006/10/09
Module: ataprint.cpp     revision: 1.171 date: 2006/10/28
  uses: atacmdnames.h    revision: 1.5   date: 2006/04/12
  uses: atacmds.h        revision: 1.83  date: 2006/08/25
  uses: ataprint.h       revision: 1.29  date: 2006/09/17
  uses: configure.in     revision: 1.122 date: 2006/12/20
  uses: extern.h         revision: 1.47  date: 2006/09/15
  uses: int64.h          revision: 1.16  date: 2006/10/29
  uses: knowndrives.h    revision: 1.17  date: 2006/08/09
  uses: smartctl.h       revision: 1.24  date: 2006/07/20
  uses: utility.h        revision: 1.47  date: 2006/10/09
Module: knowndrives.cpp  revision: 1.156 date: 2006/10/30
  uses: atacmds.h        revision: 1.83  date: 2006/08/25
  uses: ataprint.h       revision: 1.29  date: 2006/09/17
  uses: configure.in     revision: 1.122 date: 2006/12/20
  uses: extern.h         revision: 1.47  date: 2006/09/15
  uses: int64.h          revision: 1.16  date: 2006/10/29
  uses: knowndrives.h    revision: 1.17  date: 2006/08/09
  uses: utility.h        revision: 1.47  date: 2006/10/09
Module: os_linux.cpp     revision: 1.88  date: 2006/10/25
  uses: atacmds.h        revision: 1.83  date: 2006/08/25
  uses: configure.in     revision: 1.122 date: 2006/12/20
  uses: int64.h          revision: 1.16  date: 2006/10/29
  uses: os_linux.h       revision: 1.25  date: 2006/08/25
  uses: scsicmds.h       revision: 1.63  date: 2006/11/12
  uses: utility.h        revision: 1.47  date: 2006/10/09
Module: scsicmds.cpp     revision: 1.92  date: 2006/11/12
  uses: configure.in     revision: 1.122 date: 2006/12/20
  uses: extern.h         revision: 1.47  date: 2006/09/15
  uses: int64.h          revision: 1.16  date: 2006/10/29
  uses: scsicmds.h       revision: 1.63  date: 2006/11/12
  uses: utility.h        revision: 1.47  date: 2006/10/09
Module: scsiprint.cpp    revision: 1.119 date: 2006/11/12
  uses: configure.in     revision: 1.122 date: 2006/12/20
  uses: extern.h         revision: 1.47  date: 2006/09/15
  uses: int64.h          revision: 1.16  date: 2006/10/29
  uses: scsicmds.h       revision: 1.63  date: 2006/11/12
  uses: scsiprint.h      revision: 1.20  date: 2006/04/12
  uses: smartctl.h       revision: 1.24  date: 2006/07/20
  uses: utility.h        revision: 1.47  date: 2006/10/09
Module: smartctl.cpp     revision: 1.156 date: 2006/10/09
  uses: atacmds.h        revision: 1.83  date: 2006/08/25
  uses: ataprint.h       revision: 1.29  date: 2006/09/17
  uses: configure.in     revision: 1.122 date: 2006/12/20
  uses: extern.h         revision: 1.47  date: 2006/09/15
  uses: int64.h          revision: 1.16  date: 2006/10/29
  uses: knowndrives.h    revision: 1.17  date: 2006/08/09
  uses: scsicmds.h       revision: 1.63  date: 2006/11/12
  uses: scsiprint.h      revision: 1.20  date: 2006/04/12
  uses: smartctl.h       revision: 1.24  date: 2006/07/20
  uses: utility.h        revision: 1.47  date: 2006/10/09
Module: utility.cpp      revision: 1.62  date: 2006/08/09
  uses: configure.in     revision: 1.122 date: 2006/12/20
  uses: int64.h          revision: 1.16  date: 2006/10/29
  uses: utility.h        revision: 1.47  date: 2006/10/09

smartmontools release 5.37 dated 2006/12/20 at 20:37:59 UTC
smartmontools build host: i686-pc-linux-gnu
smartmontools build configured: 2007/12/06 13:23:59 UTC
smartctl compile dated Dec  6 2007 at 13:24:14
smartmontools configure arguments:  '--prefix=/usr' '--sysconfdir=/etc'
'--mandir=/usr/share/man' '--with-initscriptdir=/etc/init.d'
'--with-docdir=/usr/share/doc/smartmontools' 'CFLAGS=-fsigned-char -Wall
-O2'

My drive are two identical WD Green Power 1TB drives with the same
firmware. This is the hdparm -I data from sda:
# hdparm -I /dev/sda

/dev/sda:

ATA device, with non-removable media
powers-up in standby; SET FEATURES subcmd spins-up.
        Model Number:       WDC WD10EACS-00ZJB0
        Serial Number:      WD-WCASJ.....  (removed last digits of
serial after cut and paste)
        Firmware Revision:  01.01B01
        Transport:          Serial, SATA 1.0a, SATA II Extensions, SATA
Rev 2.5
Standards:
        Supported: 8 7 6 5
        Likely used: 8
Configuration:
        Logical         max     current
        cylinders       16383   16383
        heads           16      16
        sectors/track   63      63
        --
        CHS current addressable sectors:   16514064
        LBA    user addressable sectors:  268435455
        LBA48  user addressable sectors: 1953525168
        device size with M = 1024*1024:      953869 MBytes
        device size with M = 1000*1000:     1000204 MBytes (1000 GB)
Capabilities:
        LBA, IORDY(can be disabled)
        Queue depth: 32
        Standby timer values: spec'd by Standard, with device specific
minimum
        R/W multiple sector transfer: Max = 16  Current = 0
        Recommended acoustic management value: 128, current value: 254
        DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
             Cycle time: min=120ns recommended=120ns
        PIO: pio0 pio1 pio2 pio3 pio4
             Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
        Enabled Supported:
           *    SMART feature set
                Security Mode feature set
           *    Power Management feature set
           *    Write cache
           *    Look-ahead
           *    Host Protected Area feature set
           *    WRITE_BUFFER command
           *    READ_BUFFER command
           *    NOP cmd
           *    DOWNLOAD_MICROCODE
                SET_MAX security extension
                Automatic Acoustic Management feature set
           *    48-bit Address feature set
           *    Device Configuration Overlay feature set
           *    Mandatory FLUSH_CACHE
           *    FLUSH_CACHE_EXT
           *    SMART error logging
           *    SMART self-test
           *    General Purpose Logging feature set
           *    64-bit World wide name
           *    {READ,WRITE}_DMA_EXT_GPL commands
           *    Segmented DOWNLOAD_MICROCODE
           *    SATA-I signaling speed (1.5Gb/s)
           *    SATA-II signaling speed (3.0Gb/s)
           *    Native Command Queueing (NCQ)
           *    Host-initiated interface power management
           *    Phy event counters
                DMA Setup Auto-Activate optimization
           *    Software settings preservation
           *    SMART Command Transport (SCT) feature set
           *    SCT Long Sector Access (AC1)
           *    SCT LBA Segment Access (AC2)
           *    SCT Error Recovery Control (AC3)
           *    SCT Features Control (AC4)
           *    SCT Data Tables (AC5)
                unknown 206[12] (vendor specific)
                unknown 206[13] (vendor specific)
Security:
        Master password revision code = 65534
                supported
        not     enabled
        not     locked
        not     frozen
        not     expired: security count
                supported: enhanced erase
        268min for SECURITY ERASE UNIT. 268min for ENHANCED SECURITY
ERASE UNIT.
Logical Unit WWN Device Identifier: 50014ee25689eac5
        NAA             : 5
        IEEE OUI        : 14ee
        Unique ID       : 25689eac5
Checksum: correct

Kind Regards,
Dirk.