Menu
▾
▴
Re: [smartmontools-support] ST3500630NS in database but not working correctly in smartmontools v5.38
|
From: Bruce A. <ba...@gr...> - 2008-06-04 21:41:01
|
Clay, are you using a 2.6.20 to 2.6.22 kernel (uname -a)? I think this might be a kernel bug tickled by 5.38. See for example https://bugs.launchpad.net/ubuntu/+source/linux/+bug/106821 Cheers, Bruce On Wed, 4 Jun 2008, Clay_Cooper@Dell.com wrote: > ***** "./smartctl -d sat --all /dev/sda" (v5.38) ***** ERROR > > > > smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 > Bruce Allen > Home page is http://smartmontools.sourceforge.net/ > > === START OF INFORMATION SECTION === > Model Family: Seagate Barracuda ES > Device Model: ST3500630NS > Serial Number: 9QG47JZA > Firmware Version: 3BKH > User Capacity: 500,107,862,016 bytes > Device is: In smartctl database [for details use: -P show] > ATA Version is: 7 > ATA Standard is: Exact ATA specification draft version not indicated > Local Time is: Wed Jun 4 05:47:14 2008 EDT > SMART support is: Available - device has SMART capability. > SMART support is: Enabled > > Error SMART Status command failed > Please get assistance from http://smartmontools.sourceforge.net/ > Values from ATA Return Descriptor are: > 00 09 0c 00 00 00 00 00 00 00 00 00 00 00 50 > > A mandatory SMART command failed: exiting. To continue, add one or more > '-T permissive' options. > > > > > > -----Original Message----- > From: Bruce Allen [mailto:ba...@gr...] > Sent: Wednesday, June 04, 2008 9:32 AM > To: Cooper, Clay > Cc: sma...@li... > Subject: RE: [smartmontools-support] ST3500630NS in database but not > working correctly in smartmontools v5.38 > > Please try -d sat > > > On Wed, 4 Jun 2008, Clay_Cooper@Dell.com wrote: > >> ***** "./smartctl -d ata --all /dev/sda" (v5.38) ***** ERROR >> >> >> >> smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 >> Bruce Allen >> Home page is http://smartmontools.sourceforge.net/ >> >> === START OF INFORMATION SECTION === >> Model Family: Seagate Barracuda ES >> Device Model: ST3500630NS >> Serial Number: 9QG47JZA >> Firmware Version: 3BKH >> User Capacity: 500,107,862,016 bytes >> Device is: In smartctl database [for details use: -P show] >> ATA Version is: 7 >> ATA Standard is: Exact ATA specification draft version not indicated >> Local Time is: Mon Jun 2 10:10:27 2008 EDT >> SMART support is: Available - device has SMART capability. >> SMART support is: Enabled >> >> Error SMART Status command failed >> Please get assistance from http://smartmontools.sourceforge.net/ >> Register values returned from SMART Status command are: >> ST =0x50 >> ERR=0x00 >> NS =0x00 >> SC =0x00 >> CL =0x00 >> CH =0x00 >> SEL=0x00 >> A mandatory SMART command failed: exiting. To continue, add one or > more >> '-T permissive' options. >> >> >> >> >> ***** "./smartctl -d ata --all /dev/sda -P show" (v5.38) ***** >> >> >> >> >> smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 >> Bruce Allen >> Home page is http://smartmontools.sourceforge.net/ >> >> Drive found in smartmontools Database. Drive identity strings: >> MODEL: ST3500630NS >> FIRMWARE: 3BKH >> match smartmontools Drive Database entry: >> MODEL REGEXP: ^ST3(250[68]2|32062|40062|50063|75064)0NS$ >> FIRMWARE REGEXP: .* >> MODEL FAMILY: Seagate Barracuda ES >> ATTRIBUTE OPTIONS: None preset; no -v options are required. >> >> >> >> >> >> >> ***** "./smartctl -d ata --all /dev/sda" (v5.33) ***** NO ERROR >> >> >> >> smartctl version 5.33 [i686-redhat-linux-gnu] Copyright (C) 2002-4 > Bruce >> Allen >> Home page is http://smartmontools.sourceforge.net/ >> >> === START OF INFORMATION SECTION === >> Device Model: ST3500630NS >> Serial Number: 9QG47JZA >> Firmware Version: 3BKH >> User Capacity: 500,107,862,016 bytes >> Device is: Not in smartctl database [for details use: -P > showall] >> ATA Version is: 7 >> ATA Standard is: Exact ATA specification draft version not indicated >> Local Time is: Mon Jun 2 14:37:55 2008 EDT >> SMART support is: Available - device has SMART capability. >> SMART support is: Enabled >> >> === START OF READ SMART DATA SECTION === >> SMART overall-health self-assessment test result: PASSED >> >> General SMART Values: >> Offline data collection status: (0x82) Offline data collection > activity >> was completed without error. >> Auto Offline Data Collection: >> Enabled. >> Self-test execution status: ( 0) The previous self-test > routine >> completed >> without error or no self-test >> has ever >> been run. >> Total time to complete Offline >> data collection: ( 430) seconds. >> Offline data collection >> capabilities: (0x5b) SMART execute Offline > immediate. >> Auto Offline data collection >> on/off support. >> Suspend Offline collection upon >> new >> command. >> Offline surface scan supported. >> Self-test supported. >> No Conveyance Self-test >> supported. >> Selective Self-test supported. >> SMART capabilities: (0x0003) Saves SMART data before > entering >> power-saving mode. >> Supports SMART auto save timer. >> Error logging capability: (0x01) Error logging supported. >> General Purpose Logging >> supported. >> Short self-test routine >> recommended polling time: ( 2) minutes. >> Extended self-test routine >> recommended polling time: ( 171) minutes. >> >> SMART Attributes Data Structure revision number: 10 >> Vendor Specific SMART Attributes with Thresholds: >> ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE >> UPDATED WHEN_FAILED RAW_VALUE >> 1 Raw_Read_Error_Rate 0x000f 105 097 006 Pre-fail > Always >> - 0 >> 3 Spin_Up_Time 0x0003 092 091 000 Pre-fail > Always >> - 0 >> 4 Start_Stop_Count 0x0032 100 100 020 Old_age > Always >> - 67 >> 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail > Always >> - 0 >> 7 Seek_Error_Rate 0x000f 078 060 030 Pre-fail > Always >> - 59735614 >> 9 Power_On_Hours 0x0032 100 100 000 Old_age > Always >> - 686 >> 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail > Always >> - 0 >> 12 Power_Cycle_Count 0x0032 100 100 020 Old_age > Always >> - 67 >> 187 Unknown_Attribute 0x0032 100 100 000 Old_age > Always >> - 0 >> 189 Unknown_Attribute 0x003a 100 100 000 Old_age > Always >> - 0 >> 190 Unknown_Attribute 0x0022 068 061 045 Old_age > Always >> - 538968096 >> 194 Temperature_Celsius 0x0022 032 040 000 Old_age > Always >> - 32 (Lifetime Min/Max 0/24) >> 195 Hardware_ECC_Recovered 0x001a 077 057 000 Old_age > Always >> - 50629846 >> 197 Current_Pending_Sector 0x0012 100 100 000 Old_age > Always >> - 0 >> 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age >> Offline - 0 >> 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age > Always >> - 0 >> 200 Multi_Zone_Error_Rate 0x0000 100 253 000 Old_age >> Offline - 0 >> 202 TA_Increase_Count 0x0032 100 253 000 Old_age > Always >> - 0 >> >> SMART Error Log Version: 1 >> No Errors Logged >> >> SMART Self-test log structure revision number 1 >> >> SMART Selective self-test log data structure revision number 1 >> SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS >> 1 0 0 Not_testing >> 2 0 0 Not_testing >> 3 0 0 Not_testing >> 4 0 0 Not_testing >> 5 0 0 Not_testing >> Selective self-test flags (0x0): >> After scanning selected spans, do NOT read-scan remainder of disk. >> If Selective self-test is pending on power-up, resume after 0 minute >> delay. >> >> >> >> >> ***** "./smartctl -d ata --all /dev/sda -P show" (v5.33) ***** >> >> >> >> >> smartctl version 5.33 [i686-redhat-linux-gnu] Copyright (C) 2002-4 > Bruce >> Allen >> Home page is http://smartmontools.sourceforge.net/ >> >> No presets are defined for this drive. Its identity strings: >> MODEL: ST3500630NS >> FIRMWARE: 3BKH >> do not match any of the known regular expressions. >> Use -P showall to list all known regular expressions. >> >> >> >> >> >> >> >> >> >> >> -----Original Message----- >> From: Bruce Allen [mailto:ba...@gr...] >> Sent: Wednesday, June 04, 2008 8:34 AM >> To: Cooper, Clay >> Cc: sma...@li... >> Subject: Re: [smartmontools-support] ST3500630NS in database but not >> working correctly in smartmontools v5.38 >> >> Could you please resend the output including the exact command lines >> used >> as part of the output. >> >> >> On Mon, 2 Jun 2008, Clay_Cooper@Dell.com wrote: >> >>> Greetings, >>> I searched the support archives and didn't find this specific issue > on >>> the Seagate Barracuda ES 500GB SATA, ST3500630NS. >>> >>> Smartctl in RHEL5 U1, v5.36, reports an error when doing a full > query, >>> "-d ata --all". I tried v5.38 and saw the same issue. >>> >>> Smartctl in RHEL4 U6, v5.33, works without error. >>> >>> Here is the error on v5.38: >>> >>> smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) >>> 2002-8 Bruce Allen >>> Home page is http://smartmontools.sourceforge.net/ >>> >>> === START OF INFORMATION SECTION === >>> Model Family: Seagate Barracuda ES >>> Device Model: ST3500630NS >>> Serial Number: 9QG47JZA >>> Firmware Version: 3BKH >>> User Capacity: 500,107,862,016 bytes >>> Device is: In smartctl database [for details use: -P >>> show] >>> ATA Version is: 7 >>> ATA Standard is: Exact ATA specification draft version not >>> indicated >>> Local Time is: Mon Jun 2 10:10:27 2008 EDT >>> SMART support is: Available - device has SMART capability. >>> SMART support is: Enabled >>> >>> Error SMART Status command failed >>> Please get assistance from http://smartmontools.sourceforge.net/ >>> Register values returned from SMART Status command are: >>> ST =0x50 >>> ERR=0x00 >>> NS =0x00 >>> SC =0x00 >>> CL =0x00 >>> CH =0x00 >>> SEL=0x00 >>> A mandatory SMART command failed: exiting. To continue, add one >>> or more '-T permissive' options. >>> >>> >>> Attaching: >>> V5.33 -- "-d ata --all" >>> V5.33 -- "-d ata --all -P show" >>> V5.38 -- "-d ata --all" >>> V5.38 -- "-d ata --all -P show" >>> >>> >>> >>> Clay Cooper >>> Dell Data Center Solutions >>> Clay_Cooper@Dell.com >>> 512.723.5951 >>> >>> >>> >>> >> > |