Menu

#1109 Notes Not Displaying after updating to Sierra

Other
closed-fixed
nobody
None
5
2017-02-09
2016-09-21
jgouth jan
No

Hello, I was using skim prior to updating to Sierra, and now all my notes are uneditable and I can't select them to change the text colour either.

I'm not sure if everyone is experiencing the same thing.

If i try to add a new text comment, it doesn't show up on the page either.

Related

Bugs: #1109

Discussion

1 2 3 .. 5 > >> (Page 1 of 5)
  • jgouth jan

    jgouth jan - 2016-09-21

    Here is a screenshot highlighting the issue. As you can see the font is red coloured, so it should show. Moreover, I can't move the note either. If i right click edit, and add words, they don't show up.

     
  • Kishan Patel

    Kishan Patel - 2016-09-21

    I've been having the same issue. Occurs with both text notes and anchored notes. You can actually see them in the thumbnail images (on the left), but can't see/move them in the full-sized image.

     

    Last edit: Kishan Patel 2016-09-21
  • Christiaan Hofman

    • status: unread --> open-wont-fix
     
  • Christiaan Hofman

    Are you saying that text and anchored notes are not visible at all on the pages? That is weird, because we do absolutely nothing in this display. This must therefore be a bug in Apple's PDFKit. We can not fix that, Apple needs to do that.

     
    • jgouth jan

      jgouth jan - 2016-09-21

      For new text/notes, yes they are not visible at all on the pages.

      As well, for past text/notes on black backgrounds because they seem default to black text and it is not allowing me to change it to red text. Past text/notes on white backgrounds do show, but I am unable to edit them and unable to move them.

       
      • Christiaan Hofman

        Please be more precise about what happens. From what you say it seems that they are visible, in the sense that they are displayed. You just don't see them in your specific situation with a black page background. The problem is not the note and whether it is displayed, but the black page. Is that correct?

        As for editing, can you select other types of notes, like circles? Is there no blue outline visible when you select the note (either using the notes table or by clicking on the note on the page)?

        I have no idea what Apple has done to make it impossible to edit the note, I find it even hard to see what they coulkd have done to mess this up.

         
        • jgouth jan

          jgouth jan - 2016-09-21

          Yes they are visible on white pages.
          See here: https://snag.gy/l2MoPO.jpg

          For editing, nothing is selectable, including circles. No outline appears.
          Also, when I export the file as PDF with embedded notes so I can view them in another program, i.e adobe PDF reader, the notes do not appear both on skim and adobe.

           
  • Christiaan Hofman

    If you click on the note on the page, do you get the little outline around the icon in the note table for that note? That would indicate that the note is in fact selected.

     
    • jgouth jan

      jgouth jan - 2016-09-21

      No it is not selectable, no little outline around it.

       
  • Kishan Patel

    Kishan Patel - 2016-09-21

    Any updates/workarounds for this? Unfortunately it's made the app unusable in Sierra :/

     
    • Christiaan Hofman

      As I have no idea why this is not working, and exactly what is not working, and I have no way to test this myself, there is no workaround, and I'm afraid I also don't see how to find one.

       
  • Christiaan Hofman

    Can you change background or foreground color just using the color panel (i.e. not through the font panel)? Select the note from the note table using the contextual menu (Select).

    Do other special mouse interactions work, like in other tool modes?

     
    • Mio Kasic

      Mio Kasic - 2016-09-22

      Hello,
      I have just updated to Mac Sierra and I can confirm I have likely the same problem with the Skim 1.4.21. Mainly, I cannot for instance make a "new text note"; in another words, that note is visible only on the right hand side panel but not on the actual text. I have tried closing and reoppening the app as well as I tried that with the actual file.
      Additionally, existing "new text notes" cannot be either edited nor moved.
      I have not had such a problem before.
      Thank you for effort.

       

      Last edit: Mio Kasic 2016-09-22
      • Christiaan Hofman

        So what is really the problem now, as the different reports say different things. Is the text note not drawn, or is the text note not visible due to display characteristics (l;ike black text on a black page without a background color for the note)? These are really differenmt things. The screen shot of a white page shows that the text notes are indeed displayed. So is this a different problem?

         
        • Mio Kasic

          Mio Kasic - 2016-09-22

          Hi, to clerify my points:
          1) Already existing notes are visible but not editable.
          2) New notes cannot be drawn although I can underline text.
          All these happened today after I upgraded my OS X system to Sierra.
          Regards
          P.S. I do not have any "black page without a background color for the note" yet like other people stated here.

           
        • Mio Kasic

          Mio Kasic - 2016-09-22

          Update:
          I have tried again to manipulate with my Skim text notes. This time, although after a significatn time lag, I was able to add text and move the text box around. To repeat, with a significant time lag.
          I still was not able to add a new text note though. It does appear on the right hand side panel like I added one but it does not appear on the actual file.
          Regards.

           
  • Kishan Patel

    Kishan Patel - 2016-09-22

    To summarize:

    1) If you're opening a new PDF and trying to insert a note, the text note is invisible. It appears on the thumbnail, but it isn't visible on the main page. It appears you can move it around (as it moves around on the thumbail), but again, you can't actually see the note on the main PDF image.

    2) If you're going to old PDFs (on which you had used Skim to add annotations), the text note automatically reformats to be black font. So, it's visible on white background, but disappears on black background.

    So, two separate problems, depending on whether you're adding a new note, or trying to open an old PDF with existing notes.

     
    • Christiaan Hofman

      Also, it seems the problem is in the drawing of the note. As we are not involved in the actual redrawing of the page and the drawing of text notes (we only say where it needs to be redrawn), this is really a PDFKit bug. This is not something we can fix. Apple needs to do that.

      And you are saying that in fact you can select and edit/move the note? (Even if the blue/gray selection highlight frame and drag handles may not be displayed).

      Another thing you may attempt is to drag a color from the color panel and drop it on the note while holding the Option key. Does that do anything?

       
      • Christiaan Hofman

        And another thing. Are you also using a transparent background? What if you don't do that?

         
  • Christiaan Hofman

    Well, things still make no sense to me. Apple has truly broken PDFKit this time.

    Is there any message from Skim in the Console logs?

     
  • Guy Gur-Ari

    Guy Gur-Ari - 2016-09-24

    I think I have the same problem, which also started after upgrading to Sierra. I found that notes can actually be created/moved/deleted, but the changes are only visible after scrolling away from the page and then back. I captured a short screen video showing these problems: https://youtu.be/gzJRa_lfOOU

    (using Skim 1.4.21 (95), macOS Sierra 10.12)

     
  • Kevin L

    Kevin L - 2016-09-25

    I'm having a similar problem on Skim 1.4.21 and macOS 10.12. Namely:

    1. If I open a fresh pdf (just pdflatex'ed) and try to open a text note, nothing would appear on the screen.
    2. If I then close the file, a dialog would ask if I want to save changes, as if the text note had been created.
    3. If I answer yes, then reopen the file, the text note would be where it should be. I can try to edit the text in the text note, and can see my edits while the cursor is present, but when I hit return the change go away.
    4. But if I now save the file and reopen it, then again I can see the new text I just entered.
      (I understand screen shots would help. I can't easily do it right now but can put it up later.)
      It seems as if somehow text notes are being created, etc., but not being reflected on screen?

    KL

     
  • Kevin L

    Kevin L - 2016-09-25

    The root cause, as already mentioned above, seems to be PDFKit annotations:
    https://forums.developer.apple.com/thread/60440
    I managed to roll back to the old version of PDFKit, and Skim now seems to work again on my (otherwise Sierra) machine. But not something I would recommend doing.

     
    • Christiaan Hofman

      Yes, it does seem that PDFkit on Sierra is a completely different framework from earlier versions. And it is badly broken and badly lacking. I don't see how a lot of features, in particular UI updating and UI is evven possible in this framework as documented. Moreover, about most of the documentation does not seem to have written. This is truly amazingly bad behavior, this framework seems to be extremely bad designed, extremely buggy, so overall a long way away from release status. Whoever wrote that piece of crap, and whoever approved of releasing it should be fired right away, and Apple needs to release 10.12.1 with the old PDFKit immediately. Sorry for the rant, but Apple really lost it this time. And they already have a very bad history with PDFKit, but this takes the cake. They may have finally killed Skim this time.

       
1 2 3 .. 5 > >> (Page 1 of 5)

Log in to post a comment.

MongoDB Logo MongoDB