#345 lync missing handling of invalid password in keyring

[Qu Bit]

missing response challenge/problem indication/error message

for authentication with lync credentials when password is expired
and gnome-keyring is used for password storage

system : Ubuntu bionic
pidgin : 2.12.0
pidgin-sipe : 1.23.2-1
auth scheme: NTLM

description

when the lync (windows domain) passwort has expired the authentication for the lync connection just fails with an unspecific error message.

• no response challenge is shown to enter a new password.
• no hint is given to maybe change the password.

remedy

manually change the password in the keyring credentials manager

1. open seahorse
2. find the lync-associated entry
3. type in new password
4. re-connect to authenticate

remark

problem maybe connected to current NTLM authentication handling

[Stefan Becker]

I understand that this might be an annoying issue for users, but SIPE is a protocol plugin and hence can't do anything about this. It simply does not handle password storage.

As you have not provided a debug log, it is unclear to me where your password or authentication is coming from (libpurple or GSSAPI).

As far as I know libpurple 2.x does not offer storing of passwords in an external authentication storage, just in the configuration. In the case Password error you would need to use the Modify account button and enter a new password in for the Pidgin account.

Closing as INVALID.