#4765 cron.php error APCu Debian 9 OST 1.11

[Anonymous]

Originally created by: ericbrun-73

Prerequisites

• [x] Can you reproduce the problem in a fresh installation of the "develop" branch?
• [x] Do you have any errors in the PHP error log, or javascript console?
• [x] Did you check the osTicket forums?
• [ ] Did you perform a cursory search to see if your bug or enhancement is already reported?

For more information on how to write a good bug report

Description

When I run the cron script to check email account, I have an error PHP :

/usr/bin/php /home/osticket-1.11/upload/api/cron.php
PHP Fatal error: APCuIterator::__construct(): APC must be enabled to use APCuIterator in /home/osticket-1.11/upload/include/class.search.php on line 966

I have APCu installed on php7.0.33 (Debian Stretch).

So, Tickets are not created ...

I disabled ACPu module on PHP and then tickets are now created ....

Versions

Admin panel -> Dashboard -> Information which also additionally gives you information about your server.

version d'osTicket	v1.11 (7b1eee8) — A jour
Logiciel serveur Web	Apache/2.4.25 (Debian)
Version de MySQL	10.3.13
Version PHP	7.0.33-0+deb9u1

gdlib | Utilisé pour la manipulation d'images et l'impression en PDF
imap | Utilisé pour l'extraction d'e-mail
xml | API XML
xml-dom | Utilisé pour le traitement d'email HTML
json | Améliore les performances de création et le traitement JSON
mbstring | Hautement recommandé pour le contenu en langues non-occidentales
phar | Hautement recommandé pour les plugins et modules linguistiques
intl | Hautement recommandé pour le contenu en langues non-occidentales
fileinfo | Utilisé pour détecter le type des fichiers à uploader
APCu | Amélioration générale de la performance
Zend Opcache | Amélioration générale de la performance

cgi.fix_pathinfo | « 1 » est recommandé si AJAX ne fonctionne pas
date.timezone | Europe/Paris

Schéma | osticket (localhost)
Schéma de signature | 00c949a623b82848baaf3480b51307e3
Espace utilisé | 187.13 MiB
Espace pour les pièces jointes | 0.02 MiB

Also, please include the OS and what version of the OS you're running. As well as your browser and browser version.

[Anonymous]

Originally posted by: JediKev

@ericbrun-73

I guess you didn't search the pull requests before creating this issue as you would've seen this:
https://github.com/osTicket/osTicket/pull/4731 😉

Cheers.

[Anonymous]

Originally posted by: ericbrun-73

Ok sorry for duplicate !