Originally created by: dBergonzini
When I create an operator and put the check "Access granted exclusively to assigned tickets" in the ticket list i see all tickets, and not only those assigned to the operator.
Originally posted by: dBergonzini
Example:
Ada is an operator that I want to see only those tickets, but unfortunately she sees them all. If I access other ticket, I can only add internal notes
Originally posted by: JediKev
@dBergonzini
I guess you didn't search the pull requests and see this before creating your issue: https://github.com/osTicket/osTicket/pull/4744
Cheers.
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Originally posted by: dBergonzini
Example:
Ada is an operator that I want to see only those tickets, but unfortunately she sees them all.
If I access other ticket, I can only add internal notes
Originally posted by: JediKev
@dBergonzini
I guess you didn't search the pull requests and see this before creating your issue:
https://github.com/osTicket/osTicket/pull/4744
Cheers.