From: Robert G. <rpg...@si...> - 2008-12-16 17:33:51
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Attila Lendvai wrote: >> Re Launchpad: Bazaar only, so I'm not wild about moving there. > > > oh, i didn't consider their repo support, only the way you can report > issues, subscribe to them, etc. didn't use it too much, but what i've > seen in this respect was quite satisfactory. > > >> One possibility would be a dedicated mailing list for bugs, possibly >> moderated but no subscription required? > > > that could work, but don't forget all the benefits of an issue > tracking system where the reporter can create the issue entry (fewer > boring tasks the developers), fill in numerous standard info on the > form like the sbcl exact version, follow the bug history possibly with > a subscription, search the bugs, etc... there's a lot compared to a > mailing list or a BUGS file. > > and if other nice opensource fairies are running this for free... :) > > i'm not promoting launchpad specifically, but the idea of using a free > web based collaboration tool for issue tracking. maybe somebody else > has more experience with them to pick the "right" one... > I am inclined to suggest Bugzilla because it was made to strike a balance between opening bug reporting up to a large group (so you can sign up for bugzilla, and track the bug you report without having to subscribe to a developers' mailing list); they consider the problem of avoiding spam, etc.; they considered how to create a form that would encourage the submission of good quality bug reports. trac, by comparison (and I use it a lot), seems to me to be a ticket system primarily for the developers' internal use. It doesn't seem particularly easy to open it to a user community. I don't know how easy it is to find someone to set up and maintain a bugzilla for an open source project. |