From: D. M. M. <mic...@ro...> - 2010-02-01 22:13:14
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On Monday 01 February 2010, Julie S wrote: > I would hope that we can find a way to make this process easy to > understand. Eight years of this crap. You want easy to understand? Boot Windows or OS-X. Hit play. That's easy to understand. Linux is a horror, and it will always be a horror. The best we can ever do is take a pissed off ravenous grizzly bear and paint little pink unicorns on its claws to make it appear marginally more friendly. Seriously. Ubuntu Linux might become more friendly over time, or Fedora, or whatever, but taken collectively Linux is one giant fricking nightmare for sound. It's no man's land. Woe unto all ye who dare enter these dank and dangerous demesnes. We're in a crappy position here too, because we've got users on Ubuntu, users on Debian, on Studio 64, on OpenSuSE, on Mandriva, on Fedora, on Mint, on Arch, on Gentoo, on Puppy, on Slackware, on Sidux, on Ubuntu Studio, and these are just the ones I'm sure of off the top of my head. Some of these are more popular than others among our users, but I'd say no more than half of the users I've ever interacted with directly were using one of the three or so "core" distros, with the other half so wildly scattered that it's practically one distro per user. This is the worst kind of support nightmare imaginable, and making this easy is utterly impossible. I got that far into the rant without even broaching the subject of how we have to support a spectrum of users who range from knowing absolutely nothing about anything to knowing ten times more than I'll ever need to learn. They all want everything to just work, and to be intuitive, and their needs are very, very different. AIIIIIIIIIIIIIIIIIIIIIIIEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE!!!!!!!! <runs away screaming to hide under a rock and try to make the pain go away> -- D. Michael McIntyre |