From: Beck, C. <cb...@em...> - 2010-05-03 14:11:42
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Matthias, Thanks for the help with this. See the answers below. Chris > > Just to be sure, may I ask again whether you're to export to MODS XML > and ODF XML format? > Yes, I can export with these formats. > Also, which server platform and server software are you using? Linux x86_64, MySQL 5.1.45-log, PHP 5.2.11 > > What about the PHP 'safe_mode' setting? Is it set to ON? If so, make > sure that Bibutils has been installed in the directory specified in > the PHP 'safe_mode_exec_dir' directive. Safe mode in PHP is off. > > And are you running refbase on your own server, or are you using a > hosted server account? I am using a hosted server account on Bluehost. > > The latter usually has consequences for the PHP temp/session > directory. On a hosted server account, it is often necessary to > specify the absolute path to the PHP temp/session directory (that's > been given to you by your ISP) in variable '$sessionTempDir' in file > 'initialize/ini.inc.php'. I looked up what the session temp directory is in the php.ini and then used the absolute path in ini.inc.php, but that doesn't seem to help. > > If you're running refbase on your own server instead, you could login > on the server's shell and try to execute Bibutils manually (on the > shell). Does it execute normally? When converting a file, do you get > correct output? Also try, reading & writing from the PHP temp/session > directory. Does this work as well? Although I am on a hosted account, I have shell access. When I try to execute from shell, I get the error that "-bash command not found". Reading and writing to the PHP temp/session directory works fine. > > Also, may I ask you to post the current contents of your refbase table > 'depends', i.e. issue this MySQL command: > > SELECT * FROM depends; > > from within your MySQL command line interpreter, or a web-based MySQL > tool such as phpMyAdmin. If you don't want to post the actual paths, > feel free to send them offline. I will send this offline. > > In addition to the above, it might be worth trying to recompile > Bibutils on the server from source (if you've got permission to do so, > compilation of Bibutils shouldn't be too hard). There were others who > reported that this did solve their problems. To do so, you'd need to > download the Bibutils 3.4 source code from: > > <http://bibutils.refbase.org/bibutils_3.40_src.tgz> > > upload it to your server, and decompress the archive. Then try to > compile it on the server. On a hosted server account, the latter step > probably requires help from your hosting provider since regular > hosting accounts don't have permission to do so. I will try this. > > Thanks, > > Matthias > > > On 29-Apr-10 at 15:30 -0400 Christopher Beck wrote: > > > Matthias, > > I am still having trouble getting Bibutils to integrate with > > Refbase properly. I have installed Bibutils 3.4. I have checked > > the path in the depends table and made sure it was an absolute > > path. I have made sure that the permissions on the tmp directory > > and the directory with Bibutils is set to 755. I have also > > checked the php.ini file and everything is okay. Nothing shows up > > in the php error log. > > > > I have basically followed everything described in the > > troubleshooting and forum discussion best I can tell, and I still > > can't get it to work. Any suggestions? > > > > -----Original Message----- > > > From: Matthias Steffens [mailto:mst...@re...] > > > Sent: Friday, April 16, 2010 9:45 AM > > > To: Beck, Christopher > > > Cc: ref...@li... > > > Subject: Re: [refbase-talk] problems with export command > > > > > > Hi Chris, > > > > > > On 16-Apr-10 at 08:06 -0400 Beck, Christopher wrote: > > > > > > > We are having problems with the export command with our > > > > installation. > > > > > > Did the export feature work previously? If so, do you remember > > > what you've changed in the mean time? > > > > > > > It creates the file but the file is empty. > > > > > > This normally indicates that there is an issue with the Bibutils > > > integration. > > > > > > Which version of Bibutils are you using? If you're currently using > > > Bibutils v4.x, please try Bibutils 3.4 which is still available > > > here: > > > > > > <http://bibutils.refbase.org/> > > > > > > Some troubleshooting advice related to Bibutils is given here: > > > > > > <http://www.refbase.net/index.php/Installation- > Troubleshooting#Export_of_records_results_in_a_blank_page> > > > > > > You might also want to search the refbase forums for similar > > > topics, e.g. see this thread: > > > > > > > <https://sourceforge.net/projects/refbase/forums/forum/218758/topic/356 > 2872> > > > > > > > The format for the export does not seem to matter. Does anyone > have > > > > any suggestions? > > > > > > Are you able to export to MODS XML and ODF XML format? 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