Re: [rdesktop-users] Blank screen when connecting to Windows 2000

[Rich D. <ri...@op...>]

On 21 May 2003, Jonathan Kamens wrote:
> I'm attempting to use rdesktop 1.2.0 on Linux to connect to terminal
> services on Windows 2000 service pack 2.  When I connect, a get a
> black window for a while and then the window eventually disconnects
> when I move my mouse over it after ten or fifteen seconds.

We had a similar problem when connecting to a high encryption server.
Switching the server to medium solved the problem. I think this was a
problem with SP2 or SP3. I can't remember which, so it may or may not apply
to you.

You can also get a similar error when you've run out of TS licences.

> I've never used rdesktop before, so I don't know whether this should
> work or how to debug it.
>
> It may or may not be relevant that I'm doing this over a VPN
> connection to a Microsoft VPN server after adding MPPE support to my
> kernel and installing ppp and pptp-linux packages that support
> Microsoft VPNs.  The VPN seems to work just fine, e.g., I can VNC
> successfully to another machine on the remote end of the VPN which is
> running a VNC server rather than terminal services.
>
> When I connect to the machine from a Windows remote desktop client, I
> see that it is configured for RDP 5.0.  I believe that rdesktop
> doesn't support RDP 5.0, so perhaps that's the problem; what I don't
> know is whether the RDP 5.0 server in Windows 2000 is smart enough to
> fall back on 4.0 if the client doesn't support 5.0.
>
> Unfortunately, the IS people at my company aren't particularly
> cooperative about things like helping people work remotely from Linux
> machines, so I don't expect them to be any help debugging this.
>
> I'd appreciate any suggestions anyone can offer on the questions of
> (a) whether this should be work and (b) if so, how to debug the fact
> that it doesn't.

Can you get access to the W2K event log?
Are there any messages on stdout/stderr when you run rdesktop?
 
> Thanks,
> 
>   Jonathan Kamens
 
  - Rich Doughty