#227 Help with Domain

[David Dodge]

Our partner at https://ezaffordablehealthinsurance.com had been flagged by Razor. Can we get a reset as well as triggering data to know how we can audit the list?

Thank you!

[cmweb]

Hi there,

That domain was in SMS spam. We won't reset it.

cheers,

Dug Smith
Cloudmark Customer Support

--------------- Original Message ---------------
From: David Dodge [beloud@users.sourceforge.net]
Sent: 11/7/2024 4:32 PM
To: 227@support-requests.razor.p.re.sourceforge.net
Subject: [razor:support-requests] #227 Help with Domain
**[support-requests:?#227] Help with Domain ** Status: open Group: Created: Fri Nov 08, 2024 12:?32 AM UTC by David Dodge Last Updated: Fri Nov 08, 2024 12:?32 AM UTC Owner: nobody Our partner at https:?//ezaffordablehealthinsurance.?com had been

**[support-requests:#227] Help with Domain **

Status: open
Group:
Created: Fri Nov 08, 2024 12:32 AM UTC by David Dodge
Last Updated: Fri Nov 08, 2024 12:32 AM UTC
Owner: nobody

Our partner at https://ezaffordablehealthinsurance.com had been flagged by Razor. Can we get a reset as well as triggering data to know how we can audit the list?

Thank you!

Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/razor/support-requests/227/

To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/

[David Dodge]

Thank you for your response. I'm running GHL and noticed a sudden influx of
SMS from this partner to the point of non compliance of GHLs policy
resulting in SMS suspension. As a result, I've throttled the amount of SMS
that can be sent daily so this doesn't happen again.

On an unrelated note, I wasn't aware there was SMS spam attached to a
domain. Can you forward me to not information on this so I can inform my
clients?

I was referring to the email for my request. I wasn't sure if it was
because of spam traps or spam reports.

Is there a way to remedy the Domain SMS naturally. I'm going to do what I
have to do to make sure this doesn't happen in the future.

Respectfully,
David

On Thu, Nov 7, 2024, 7:51 PM cmweb cmweb@users.sourceforge.net wrote:

Hi there,

That domain was in SMS spam. We won't reset it.

cheers,

Dug Smith
Cloudmark Customer Support

--------------- Original Message ---------------
From: David Dodge [beloud@users.sourceforge.net]
Sent: 11/7/2024 4:32 PM
To: 227@support-requests.razor.p.re.sourceforge.net
Subject: [razor:support-requests] #227 Help with Domain
**[support-requests:?#227] Help with Domain ** Status: open Group:
Created: Fri Nov 08, 2024 12:?32 AM UTC by David Dodge Last Updated: Fri
Nov 08, 2024 12:?32 AM UTC Owner: nobody Our partner at
https:?//ezaffordablehealthinsurance.?com had been

**[support-requests:#227]
https://sourceforge.net/p/razor/support-requests/227/ Help with Domain
**

Status: open
Group:
Created: Fri Nov 08, 2024 12:32 AM UTC by David Dodge
Last Updated: Fri Nov 08, 2024 12:32 AM UTC
Owner: nobody

Our partner at https://ezaffordablehealthinsurance.com had been flagged
by Razor. Can we get a reset as well as triggering data to know how we can
audit the list?

Thank you!

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/razor/support-requests/227/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

---

**[support-requests:#227]
https://sourceforge.net/p/razor/support-requests/227/ Help with Domain
**

Status: open
Group:
Created: Fri Nov 08, 2024 12:32 AM UTC by David Dodge
Last Updated: Fri Nov 08, 2024 12:32 AM UTC
Owner: nobody

Our partner at https://ezaffordablehealthinsurance.com had been flagged
by Razor. Can we get a reset as well as triggering data to know how we can
audit the list?

Thank you!

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/razor/support-requests/227/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

[cmweb]

Hello,

The SMS was from Chandler about specialized health plan. Sender needs to continue to audit their mailing list and we will consider to reset it.

Kind Regards,

Cloudmark Customer Support

--------------- Original Message ---------------
From: David Dodge [beloud@users.sourceforge.net]
Sent: 11/8/2024 3:11 PM
To: 227@support-requests.razor.p.re.sourceforge.net
Subject: [razor:support-requests] Re: #227 Help with Domain
Thank you for your response. I'm running GHL and noticed a sudden influx of SMS from this partner to the point of non compliance of GHLs policy resulting in SMS suspension. As a result, I've throttled the amount of SMS that can be sent daily

Thank you for your response. I'm running GHL and noticed a sudden influx of
SMS from this partner to the point of non compliance of GHLs policy
resulting in SMS suspension. As a result, I've throttled the amount of SMS
that can be sent daily so this doesn't happen again.

On an unrelated note, I wasn't aware there was SMS spam attached to a
domain. Can you forward me to not information on this so I can inform my
clients?

I was referring to the email for my request. I wasn't sure if it was
because of spam traps or spam reports.

Is there a way to remedy the Domain SMS naturally. I'm going to do what I
have to do to make sure this doesn't happen in the future.

Respectfully,
David

On Thu, Nov 7, 2024, 7:51?PM cmweb cmweb@users.sourceforge.net wrote:

Hi there,

That domain was in SMS spam. We won't reset it.

cheers,

Dug Smith
Cloudmark Customer Support

--------------- Original Message ---------------
From: David Dodge [beloud@users.sourceforge.net]
Sent: 11/7/2024 4:32 PM
To: 227@support-requests.razor.p.re.sourceforge.net
Subject: [razor:support-requests] #227 Help with Domain
**[support-requests:?#227] Help with Domain ** Status: open Group:
Created: Fri Nov 08, 2024 12:?32 AM UTC by David Dodge Last Updated: Fri
Nov 08, 2024 12:?32 AM UTC Owner: nobody Our partner at
https:?//ezaffordablehealthinsurance.?com had been

**[support-requests:#227]
https://sourceforge.net/p/razor/support-requests/227/ Help with Domain
**

Status: open
Group:
Created: Fri Nov 08, 2024 12:32 AM UTC by David Dodge
Last Updated: Fri Nov 08, 2024 12:32 AM UTC
Owner: nobody

Our partner at https://ezaffordablehealthinsurance.com had been flagged
by Razor. Can we get a reset as well as triggering data to know how we can
audit the list?

Thank you!

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/razor/support-requests/227/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

**[support-requests:#227]
https://sourceforge.net/p/razor/support-requests/227/ Help with Domain
**

Status: open
Group:
Created: Fri Nov 08, 2024 12:32 AM UTC by David Dodge
Last Updated: Fri Nov 08, 2024 12:32 AM UTC
Owner: nobody

Our partner at https://ezaffordablehealthinsurance.com had been flagged
by Razor. Can we get a reset as well as triggering data to know how we can
audit the list?

Thank you!

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/razor/support-requests/227/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

**[support-requests:#227] Help with Domain **

Status: open
Group:
Created: Fri Nov 08, 2024 12:32 AM UTC by David Dodge
Last Updated: Fri Nov 08, 2024 12:32 AM UTC
Owner: nobody

Our partner at https://ezaffordablehealthinsurance.com had been flagged by Razor. Can we get a reset as well as triggering data to know how we can audit the list?

Thank you!

Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/razor/support-requests/227/

To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/

[David Dodge]

I'm speaking to him about this in the afternoon. I'm going to propose the
following solutions:

1. He validates every email address through a 3rd party validation
2. He properly segment's his list
3. He will focus on improving his email spam rate by nurturing engaged
   contacts instead of mass email spamming
4. SMS will be restricted to only those who have a valid Opt in
5. He will provide me spreadsheet that contains all of his contacts who
   have Opt-Ins
6. I create a workflow trigger that prohibits an SMS being sent to a
   lead who does not have a valid opt in

I hope these are sufficient changes for an audit and a domain reset. I
would like this to be a learning opportunity if possible for both myself
and the client as well as future clients.

Respectfully,
-David

On Thu, Nov 7, 2024 at 11:37 PM cmweb cmweb@users.sourceforge.net wrote:

Hello,

The SMS was from Chandler about specialized health plan. Sender needs to
continue to audit their mailing list and we will consider to reset it.

Kind Regards,

Cloudmark Customer Support

--------------- Original Message ---------------
From: David Dodge [beloud@users.sourceforge.net]
Sent: 11/8/2024 3:11 PM
To: 227@support-requests.razor.p.re.sourceforge.net
Subject: [razor:support-requests] Re: #227 Help with Domain
Thank you for your response. I'm running GHL and noticed a sudden influx
of SMS from this partner to the point of non compliance of GHLs policy
resulting in SMS suspension. As a result, I've throttled the amount of SMS
that can be sent daily

Thank you for your response. I'm running GHL and noticed a sudden influx of
SMS from this partner to the point of non compliance of GHLs policy
resulting in SMS suspension. As a result, I've throttled the amount of SMS
that can be sent daily so this doesn't happen again.

On an unrelated note, I wasn't aware there was SMS spam attached to a
domain. Can you forward me to not information on this so I can inform my
clients?

I was referring to the email for my request. I wasn't sure if it was
because of spam traps or spam reports.

Is there a way to remedy the Domain SMS naturally. I'm going to do what I
have to do to make sure this doesn't happen in the future.

Respectfully,
David

On Thu, Nov 7, 2024, 7:51?PM cmweb cmweb@users.sourceforge.net wrote:

Hi there,

That domain was in SMS spam. We won't reset it.

cheers,

Dug Smith
Cloudmark Customer Support

--------------- Original Message ---------------
From: David Dodge [beloud@users.sourceforge.net]
Sent: 11/7/2024 4:32 PM
To: 227@support-requests.razor.p.re.sourceforge.net
Subject: [razor:support-requests] #227 Help with Domain
**[support-requests:?#227] Help with Domain ** Status: open Group:
Created: Fri Nov 08, 2024 12:?32 AM UTC by David Dodge Last Updated: Fri
Nov 08, 2024 12:?32 AM UTC Owner: nobody Our partner at
https:?//ezaffordablehealthinsurance.?com had been

**[support-requests:#227]
https://sourceforge.net/p/razor/support-requests/227/
https://sourceforge.net/p/razor/support-requests/227/ Help with Domain
**

Status: open
Group:
Created: Fri Nov 08, 2024 12:32 AM UTC by David Dodge
Last Updated: Fri Nov 08, 2024 12:32 AM UTC
Owner: nobody

Our partner at https://ezaffordablehealthinsurance.com had been flagged
by Razor. Can we get a reset as well as triggering data to know how we can
audit the list?

Thank you!

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/razor/support-requests/227/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

**[support-requests:#227]
https://sourceforge.net/p/razor/support-requests/227/
https://sourceforge.net/p/razor/support-requests/227/ Help with Domain
**

Status: open
Group:
Created: Fri Nov 08, 2024 12:32 AM UTC by David Dodge
Last Updated: Fri Nov 08, 2024 12:32 AM UTC
Owner: nobody

Our partner at https://ezaffordablehealthinsurance.com had been flagged
by Razor. Can we get a reset as well as triggering data to know how we can
audit the list?

Thank you!

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/razor/support-requests/227/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

**[support-requests:#227]
https://sourceforge.net/p/razor/support-requests/227/ Help with Domain
**

Status: open
Group:
Created: Fri Nov 08, 2024 12:32 AM UTC by David Dodge
Last Updated: Fri Nov 08, 2024 12:32 AM UTC
Owner: nobody

Our partner at https://ezaffordablehealthinsurance.com had been flagged
by Razor. Can we get a reset as well as triggering data to know how we can
audit the list?

Thank you!

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/razor/support-requests/227/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

---

**[support-requests:#227]
https://sourceforge.net/p/razor/support-requests/227/ Help with Domain
**

Status: open
Group:
Created: Fri Nov 08, 2024 12:32 AM UTC by David Dodge
Last Updated: Fri Nov 08, 2024 12:32 AM UTC
Owner: nobody

Our partner at https://ezaffordablehealthinsurance.com had been flagged
by Razor. Can we get a reset as well as triggering data to know how we can
audit the list?

Thank you!

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/razor/support-requests/227/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

[cmweb]

David,

Performed a temporary reset of domain, if not seen in further block reports will remain legit.

Regards,
Cloudmark Customer Support

[David Dodge]

We discussed and implimented the actions I suggested. Thank you for the reprieve!