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#133 Can't send encrypted messages over AIM anymore

closed-invalid
None
5
2008-03-01
2007-10-12
No

Starting yesterday, a friend was unable to communicate with anyone encrypted. Any time anyone sent her a message, she only received the "*** Encrypted with the Gaim-Encryption plugin" message. I was able to communicate encrypted with others fine. This morning, myself and 5 other people who use gaim-encryption were all unable to talk amongst each other. The logs seem to show me sending the "Send Key" request (71 bytes received), but on the receiving end, the anchor tag is stripped out (46 bytes received).

Discussion

  • Anonymous

    Anonymous - 2007-10-12

    The log from me trying to send an encrypted message

     
  • Anonymous

    Anonymous - 2007-10-12

    The log when she received my encrypted message.

     
  • Anonymous

    Anonymous - 2007-10-12

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    File Added: receiver-purple-debug.log

     
  • brc64

    brc64 - 2007-10-12

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    We use the pidgin encryption plugin for internal office communication over AIM, and starting on the 10th we started having similar problems. First it was just one machine, then yesterday it happened to several more. I thought maybe Windows Updates may have been the cause, but then I saw one machine break before my eyes (the conversation started out okay, then all of the sudden everything was "Requesting key" or "*** Encrypted with the Gaim-Encryption plugin")

    Could AOL be doing something that would prevent this from working?

     
  • Bob Carroll

    Bob Carroll - 2007-10-12

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    I'm noticing the same problem, starting today (October 12). I'm running Pidgin 2.2.1 with pidgin-encryption 3.0 on Windows.

     
  • saberspark77

    saberspark77 - 2007-10-12

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    My friend and I were having no trouble using encryption last night until 3AM. When we woke at 10AM, we were experiencing the same issues. Neither of us could have encryption turned on without receiving "*** Encrypted with the Gaim-Encryption plugin" on the receiving end and "Requesting key..." on the other.

    We attempted updates to pidgin, reinstallation of pidgin-encryption, and forced key updates via deletion as potential solutions, none of which were effective.

     
  • saberspark77

    saberspark77 - 2007-10-12

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    Right, version 2.2.1 and p-e version 3.0 in Vista.

     
  • Anonymous

    Anonymous - 2007-10-13
    • status: open --> closed
     
  • Anonymous

    Anonymous - 2007-10-13

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    Issue resolved itself this afternoon. Everyone I've tried speaking to that was having the issue no longer seems to be having it.

     
  • Bill Tompkins

    Bill Tompkins - 2007-10-22

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    Yes, this issue was caused by some changes in the AIM servers, and seems to be resolved at this point. If anyone is still seeing this problem, please let me know.

    Thanks,

    -Bill

     
  • Bill Tompkins

    Bill Tompkins - 2007-10-22
    • assigned_to: nobody --> obobo
    • status: closed --> pending-out-of-date
     
  • Anonymous

    Anonymous - 2007-10-24
    • status: pending-out-of-date --> open-out-of-date
     
  • Anonymous

    Anonymous - 2007-10-24

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    This started happening again yesterday to a few of the people on my buddylist and now today to everyone, including myself.

     
  • brant williams

    brant williams - 2007-10-25

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    Several people I know, including myself, are experiencing this same issue again today. If more information is required, please let me know.

    Thanks!

    -brant

     
  • DrewgieFly

    DrewgieFly - 2007-10-25

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    It definitely looks like an AIM server issue, however it only seems to affect specific servers. I don't know how AIM handles connections, but it seems as though a screen name is attached to a single specific server that does not change often (at least my connection has not changed in the past 24 hours). At my workplace most folks are not having any issues; we are all connecting to different servers and mine seems to be one of the lucky ones where the encryption does not work. This same situation happened to me a couple of weeks ago, when this issue was first reported. If any more information is needed I'd be glad to provide it. Unfortunately it looks like this might be outside of the Pidgin-Encryption code itself.

     
  • brant williams

    brant williams - 2007-10-25

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    Interesting. Here are the servers I'm currently using.

    C:\Documents and Settings\brant>netstat -n -p tcp | find "5190"
    TCP 192.168.69.123:1628 205.188.13.44:5190 ESTABLISHED
    TCP 192.168.69.123:2698 205.188.9.157:5190 ESTABLISHED
    TCP 192.168.69.123:2718 205.188.248.146:5190 ESTABLISHED

     
  • Scott Dataczar

    Scott Dataczar - 2007-10-25

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    same problem here:
    64.12.160.141:5190 ESTABLISHED13100/pidgin
    205.188.153.2:5190 ESTABLISHED13100/pidgin
    64.12.30.60:5190 ESTABLISHED13100/pidgin
    64.12.24.104:5190 ESTABLISHED13100/pidgin
    64.12.201.42:5190 ESTABLISHED13100/pidgin

     
  • Joe C

    Joe C - 2007-10-25

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    I'm running
    Pidgin 2.2.2 with pidgin-encryption 3.0 on Windows, and I'm getting the same thing as everyone else.

     
  • Bill Tompkins

    Bill Tompkins - 2007-10-26

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    Current SVN has a change to the headers used with the AIM protocol, which provides a fix. However, it is not compatible with previous versions of the plugin when used with AIM.

    If I can't find a way to make it backwards compatible as well, I'll release it as 3.1 this weekend.

    -Bill

     
  • Bill Tompkins

    Bill Tompkins - 2007-10-26
    • status: open-out-of-date --> open
     
  • Anonymous

    Anonymous - 2007-10-27

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    Yesterday afternoon, encryption started working again for me. I'm still hoping for a new version with headers that will work if/when aim decides to start stripping the empty anchor tags again.

     
  • Youngmug

    Youngmug - 2008-03-01

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    Some thoughts:

    - Is this workaround still needed? I'm not seeing the issue anymore (which makes me suspect there were problems on the AOL servers), and having incompatible methods is a bad idea at the moment.

    - If it is thought advantageous to have a protocol that won't break when HTML is stripped, it might be worth setting up some kind of fallback so new versions can still communicate on the old protocol if the other side is using an older version, or if they get a message using the old protocol.

     
  • Anonymous

    Anonymous - 2008-03-01

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    Workaround not needed anymore. Closing.

     
  • Anonymous

    Anonymous - 2008-03-01
    • status: open --> closed-invalid
     

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