Re: [Phpwiki-talk] Re: greetings

[Reini U. <ru...@x-...>]

Steve Wainstead schrieb:
> This gentleman volunteers to add a ticket tracking system. I dunno.
> Thoughts?

I'm not really familiar with the term "ticket tracking". 
I'm currently implementing a big B2B E-Commerce site with session tracking 
and user-auth, so I probably know the problem and implementation.
To me "ticket tracking" seems to be an identification/authentification 
method for asynchronous communication, mostly by e-mail. 
A unique tag bound to a user or session.

Joe, could you please elaborate what this system should do in more detail?
Do you want to add a parsable tag in the HTML code to be able to grep and 
filter it?  Or a page column in the DB?

something like:
  "list all pages where finance == approved", 
  "search in all pages where finance != approved"

html: 
  <!-- tag: finance:approve --> or something visible.

ticket plugin: 
  filter all multipage queries (search, list, ...) by a user-defined filter.

> On Sat, 8 Sep 2001, Joe Edelman wrote:
> > Hello.  I'm a new person interested in hacking on phpWiki.
> >
> > I have a bit of an agenda, though:  I want to use it as an intranet for a
> > non-profit I'm putting together, so I want to add some business/intranet
> > features.
> >
> > The only thing I want to add that's not already on your 1.3 to-do list is a
> > ticket tracking system.  I'd like to be able to embed tickets in wiki pages,
> > using a syntax like "((finance:approve))", and then have them visible from a
> > ticket tracking system.  This could be seen as an extension of what you're
> > already doing with search and "CategoryCategory" tags:  a new mechanism for
> > letting people list and sort pages by certain criteria.
> >
> > I'm also interested in and willing to help with user authentication and the
> > weblog/templating facility you describe.
> >
> > It seems like I can do these tickets using this new plugin system that Jeff
> > has made, although it needs to be extended in a small way.
> >
> > I'm not quite sure how to proceed:  can I assume that Jeff's changes will
> > probably become the HEAD?  Should I write a proposal about how I might
> > implement these tickets, then, and post it to the mailing list fpr review?
-- 
Reini Urban
http://xarch.tu-graz.ac.at/home/rurban/