[Phphelpdesk-help] (no subject)

[UnifiedNet <uni...@un...>]

Hello,

Compliments on a really great interface!!  I believe this program wikll 
help us accomplish our goals in a more timely fashion!!  Thank you!!

Although I already at a block.. I am unable to log in via 
http://unifiednet.net/phphelpdesk/index.php

I have tried all different variables here with no avail.  with/without 
java, /'s.

Since i am using cpanel my sql info is as follows

$dbh=mysql_connect ("localhost", "unifiedn_admin", "<PASSWORD HERE>") 
or die ('I cannot connect to the database because: ' . mysql_error());
mysql_select_db ("unifiedn_phphelpdesk"); 

Neither admin/admin or unifiedn_admin/admin will allow acces.. states 
ERROR: Username or Password are incorrect!


***************************here is my db.conf

<?php	//database config

$db_server	= "localhost";			//database server 
location
$db_type	= "mysql_connect";			//mysql at the 
moment only supported
$db_db		= "unifiedn_phphelpdesk";		
	//database to use
$db_username	= "unifiedn_admin";			//username for 
$db_db
$db_password	= "admin";		//password for $db_db

?>


******************************here is general.conf

<?php	//general configuration

$version 	= "1.0.2 developer release";	//Version Number please 
confirm changes with the development side under Sourceforge.net
$g_title	= "Unifiednet Helpdesk";	//Title of your helpdesk
$g_helpdesk_email = "su...@un...";	//Email of your helpdesk
$g_mailservername = "mail.unifiednet.net";	//Mail server
$g_domainmailfrom = "";		//Unless you need this program to send 
out
				//mail and make it look as if its 
coming from
				//another server, then leave this empty.
$g_language = "english";	//choose from languages in 
the /languages/ directory.
				//You would put whatever goes 
before .lang.php.
				//So for the swedish.lang.php file, you 
would just type
				//in swedish between the quotes.  
				//Currently Included: 
				//  spanish, english
$g_refreshtime = "1200";	//View Jobs refresh rate in seconds
$g_enable_javascript = 1;	//1 = enable, 0 = don't enable
$g_dept_or_comp = 0;		//This depends on what you are using 
phphelpdesk for.
				//0 = department.  This would be used 
if you have
				// multiple departments that you would 
like to track
				// helpdesk tickets for.
				//1 = company.  This would be used if 
you had multiple
				// companies that you wanted to track 
trouble tickets for.
/*
 If you are using http://someaddress.com/phphelpdesk, then you must set 
the
 base url to "http://someaddress.com/phphelpdesk/"  Notice the '/' at 
the end
 you must put that in there.  If you are using a virtual host such as
 http://phphelpdesk.somecompany.com, then you can just leave it empty 
with
 the quotes touching "";
*/
$g_base_url     = "http://unifiednet.net/phphelpdesk";  //base url 
location

// you HAVE to set your domain name here, with no HTTP:
// or / at the end or anything...
$g_domain = "unifiednet.net";

// this is the path from the last part of3s1 the $g_base_url
// parameter.  If there is no path, set this to "/"; NOTICE
// THE BEGINNING AND ENDING /'s!!
$g_base_path = "";

$g_currency ="&euro;";  // Only if you use the sotck management system
$g_dep_short_name = "1"; // This changes the department names which are 
displayed 
								// in 
the "View Tickets" section. It is recomendable for 
								// low 
screen solutions the only use these short names 
								// 1 = 
short names
								// 0 = 
long names
			// NOT YET TESTED!
$g_include_parts_management = "0"; // Determine here if you would like 
a small
								
	// stock managment of you part you need to fix
								
	// equipment. 	1=on, 0=off
						// IN THIS VERSION NOT 
INCLUDED!
$debug = "0";           // SQL Debugging Info  1=on, 0=off
?>


*********************************

did i miss something??

Sorry for the long e-mail but I am kinda stumped!

Thank you
Matthew
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