[Phphelpdesk-help] I don't have permission to add users

[Corey D. <co...@ec...>]

I ran the phphelpdesk.sql and all went well, when I access the site it
lets me in, but when I try add anything it says I don't have permission.
This is loging in with the default admin/admin account, as I'm unable to
change it yet.
 
I thought the line: grant all privileges on phphelpdesk.* to
phphdadmin@localhost identified by 'phphdpassword';  but now wonder if
that's generic and I needed to edit it?  Can any help clarify this?
 
Also, where do I get to set the language options for a user?