Re: [Phphelpdesk-help] Phphelpdesk administration

[M M. <mm...@ad...>]

Phphelpdesk administrationDon,

I assume you have an admin account? If you do, when youlog on you should =
see links to Add User, Modify User, etc. If they never changed the admin =
password I believe it is admin.

If that does not work you can manually edit the MySQL database to give =
the permissions you need. If you need help with that, let us know.

Good Luck!

Mike
  ----- Original Message -----=20
  From: Don Collins=20
  To: 'php...@li...'=20
  Sent: Thursday, February 20, 2003 2:47 PM
  Subject: [Phphelpdesk-help] Phphelpdesk administration


  Hello,=20
          I've just inherited a network that has phpHelpDesk installed =
for both IT and facility maintenance job logging.  My problem is that I =
am not overly familiar with either php or MySQL, and I need to be able =
to add and remove users from those that can add, edit and delete jobs =
from the database.  Currently, anyone can add a job, but there is noone =
who can remove a job from the database as there is noone with the =
appropriate access priveleges.

  There appears to be no actual documentation for phphelpdesk on the =
system, so I am in need of some pointers as to what tools to use for =
this purpose, and what syntax to use.  The server is a Debian Linux PC =
running 0.6.16 of phphelpdesk. =20

  Regards,=20
  Don.=20
  ______________________________________________=20
  Don Collins - Computer Systems Manager=20
  Tyndale Christian School=20
  do...@ty...=20

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