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[Phphelpdesk-help] Phphelpdesk administration
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From: Don C. <do...@ty...> - 2003-02-20 22:47:42
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> <HTML> <HEAD> <META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; = charset=3DUS-ASCII"> <META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version = 5.5.2653.12"> <TITLE>Phphelpdesk administration</TITLE> </HEAD> <BODY> <P><FONT SIZE=3D2>Hello,</FONT> <BR> <FONT SIZE=3D2>I've just = inherited a network that has phpHelpDesk installed for both IT and = facility maintenance job logging. My problem is that I am not = overly familiar with either php or MySQL, and I need to be able to add = and remove users from those that can add, edit and delete jobs from the = database. Currently, anyone can add a job, but there is noone who = can remove a job from the database as there is noone with the = appropriate access priveleges.</FONT></P> <P><FONT SIZE=3D2>There appears to be no actual documentation for = phphelpdesk on the system, so I am in need of some pointers as to what = tools to use for this purpose, and what syntax to use. The server = is a Debian Linux PC running 0.6.16 of phphelpdesk. </FONT></P> <P><FONT SIZE=3D2>Regards,</FONT> <BR><FONT SIZE=3D2>Don.</FONT> <BR><FONT = SIZE=3D2>______________________________________________</FONT> <BR><FONT SIZE=3D2>Don Collins - Computer Systems Manager</FONT> <BR><FONT SIZE=3D2>Tyndale Christian School</FONT> <BR><FONT SIZE=3D2>do...@ty... </FONT> </P> </BODY> </HTML> |
