[Phphelpdesk-help] (no subject)

[<bd...@nc...>]

Hi there,

I have just Downloaded and installed PHP helpdesk as per instructions, but
I am getting several errors when I try and run it. I am running Apache
1.3.27 and PHP 4.3.0 on and MySQL Windows 2000 Workstation. I have edited
the general.conf.php file and set up the $g_base_url, $g_domain and
$g_base_path variables. I have also edited the db.conf.php file and set it
up appropriately and I have run teh database script to create the tables.
The first (minor) problem I have is that when I go to the URL
http://nci-staff04/phphelpdesk, I just get a directory listing. I need to
click on the file index.php to get the index page. A small problem really.
Perhaps that is what is supposed to happen. The main problems I have are
that I get the following three errors in my browser when I load the index
page:

Notice: Undefined variable: partfound in c:\program files\apache
group\apache\htdocs\phphelpdesk\languages\english.lang.php on line 256

Notice: Undefined variable: p_id in c:\program files\apache
group\apache\htdocs\phphelpdesk\languages\english.lang.php on line 258

Notice: Undefined variable: whattodo in c:\program files\apache
group\apache\htdocs\phphelpdesk\config\header.conf.php on line 8

Also, no matter which link I click, I am always brought back to the index
page, with the same error messages. I cannot login, when clicling on the
login link as it just keeps presenting the index page.

I know its connecting to the databesa ok, because if I change the database
userid in the db.conf.php file, I get a different error. Does this program
work on Windows does anyone know? I think it should as its just PHP and PHP
works fine on Windows AFAIK. If it does not work on Windows for some
reason, could anyone recommend a simple helpdesk application which would?

Any help would be much appreciated!

Thanks,

Bryan



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