Re: [Phphelpdesk-help] Remove open tickets from old (setup) department

[Kevin M. S. <sh...@cg...>]

On Thu, 19 Sep 2002, Mark Bulson wrote:
> I installed, setup my own department and removed the sales, IT, and HR 
> departments from helpdesk, but there must have been tickets left open in 
> those examples because the header file shows 4 more open tickets than 
> what I actually have.  Can someone tell me how to delete those tickets?


as user admin...or another user with proper privileges.

Reinstate the Departments. (sales, IT, HR)
Then delete the tickets.
Re-delete the Departments.

I hope this helps.

-k