RE: [Phphelpdesk-help] latest release?

[Roy R. <rs...@ae...>]

On Fri, 12 Jul 2002, Ray Miller wrote:
> Are you giving out copies of your coding additions?

Yup.  I'm probably more inclined to do this the orderly way -- by getting
the coding additions into the actual project -- but I'm not adverse to
mailing around diffs if I need to.

Since there seems to be some interest in the tweaks, let me ask this:
Of these changes:
> A) Be able to log events as people who are not the ticket owners without
> reassigning the ticket;
> B) Be able to modify or delete events;
> C) Some new reporting features;
> D) Greater compartmentalization between users (we wanted users who are
> only
> authorized for one company/department, for example, to not see the total
> number of tickets in the helpdesk).
> E) Invoicing out of the helpdesk (which is what I've done all last
> night.
> Sleep.  Good.)
> F) Automatically add existing manager-level people to new companies when
> they (the companies) are created.
G) Do not show ticket numbers in the initial login screen (before
authentication occurs)

Would people who are interested in any of these prioritize which they would
like to see put into the system first?

-roy