[Phphelpdesk-help] RE:Message: 8336746: problems installation

[DNTIgnazio <ig...@gi...>]

>FROM: netcor.deDATE: 04/09/2002 02:38:12SUBJECT:  [Phphelpdesk-help]
>problems - installation Hi NG,

>when i open the file ../phphlepdesk/index.php with my browser i get the
>following failures:

>Warning: Undefined variable: partfound in c:
>\inetpub\wwwroot\phphelpdesk\languages\english.lang.php on line 256

>Warning: Undefined variable: p_id in c:
>\inetpub\wwwroot\phphelpdesk\languages\english.lang.php on line 258

>Warning: Undefined variable: whattodo in c:
>\inetpub\wwwroot\phphelpdesk\config\header.conf.php on line 8

 >Warning: Failed opening 'includes/functions.inc.php' for inclusion
 >(include_path='c:\php4\pear') in c:
 >\inetpub\wwwroot\phphelpdesk\config\header.conf.php on line 177

>Fatal error: Call to undefined function: showsummary() in c:
>\inetpub\wwwroot\phphelpdesk\config\header.conf.php on line 212

>I've made the changes in the config files, and create the DB like it ist
>written in the install file!

>where is the problem

>my system is Win2000 Server (geman) and IIS 5.0 php4.1.2



Hi NG,
this message is a partial response to the message above together with a help
request for the other unsolved problems i have with phphelpdesk.

my system is Win2K Server (italian), IIS 5.0, php 4.1.2, mySQL 3.23.49.

I had the same problems as you, with the same errors and warnings.
The only thing i succeded in solving was the fatal error: call to undefined
function.. which is linked to the warning above. This is because the
"include_path" in php.ini is not set correctly or has been left empty.
You should verify and eventually correct the line in php.ini indicating the
path in order to be something like this:

include_path = ".;c:\php\pear"
(note that your volume and path_to_php could be different from mine).


As concerns the other warnings I haven't still found a solution; these
warnings are:
Warning: Undefined variable: partfound in c:
\inetpub\wwwroot\phphelpdesk\languages\english.lang.php on line 256

Warning: Undefined variable: p_id in c:
\inetpub\wwwroot\phphelpdesk\languages\english.lang.php on line 258

Warning: Undefined variable: whattodo in c:
\inetpub\wwwroot\phphelpdesk\config\header.conf.php on line 8

Hoping to have been helpful and to be helped.
Thanks for your attention!