Re: [Phphelpdesk-help] the e-mail gone to nowhere

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I think this is broken, or it's not supposed to work that way by default.
   If anyone knows otherwise, please let me know.
It only emails that address if the person creating the ticket selects the 
'email ticket' option.
I wanted to force all tickets to email, so the way I did it was editing the 
html code to set the 'email ticket' option to be selected by default.
Matt.

At 09:46 PM 2/25/2002 +0700, you wrote:
>Sorry for my English,
>
>Yes, all creating ticket should be sent to 1 specific e-mail address
>which is define by $g_helpdesk_email = "in...@va..."; variable in
>general.conf.php file.
>Also, I can send mail to in...@va... in the same box by using
>Postfix as MTA.
>
>Should you have any comment?
>Many Thanks,
>
>LCD
>
>
>-----Original Message-----
>From: Matt Grab <ma...@ma...>
>To: "Inquiry" <in...@va...>
>Date: Mon, 25 Feb 2002 09:33:47 -0500
>Subject: Re: [Phphelpdesk-help] the e-mail gone to nowhere
>
> > <html>
> > I'm not sure I understand your question.  Are you trying to set it
> > up so that all tickets created get sent to 1 specific email
> > address?<br>
> > <br>
> > Matt Grab<br>
> > <br>
> > <br>
> > At 06:44 PM 2/25/2002 +0700, you wrote:<br>
> > <blockquote type=cite class=cite cite><font face="arial" size=2>Hi
> > All,</font><br>
> >  <br>
> > <font face="arial" size=2>I've just set up the PHP Helpdesk on my
> > system
> > running Linux, PHP, MySQL and Postfix as MTA, and most of the feature
> > is
> > working perfectly. However, I can't receive any mail as system admin
> > when
> > submitted the job. The declaration in general.conf.php seems OK with
> > $g_helpdesk_email and $g_mailservername. Nevertheless, I can send the
> > mail to the helpdesk person in the same box using command
> > line.</font><br>
> >  <br>
> > <font face="arial" size=2>Do you have any comment?</font><br>
> >  <br>
> > <font face="arial" size=2>I'm very appreaciate about that.</font><br>
> >  <br>
> > <font face="arial" size=2>LCD</font></blockquote></html>
> >