[Phphelpdesk-help] Re: PHPHelpdesk

[Joseph H. <jo...@jo...>]

the demo doesn't allow it, however, you can assign the "hr" user rights to
assign tickets.


----- Original Message -----
From: "Stefan Barry" <ste...@vi...>
To: <jo...@ne...>
Sent: Tuesday, January 15, 2002 1:03 PM
Subject: PHPHelpdesk


> Hi,
>
> I was wondering whether you could help me with PHPHelpdesk.
> I'm currently running PHPhelpdesk and I was wondering...
> how can I assign a request via department.
>
> i.e For example your demo, illustrates three different
> departments on the home page of PHPhelpdesk - if I select
> Human resources and complete the request form, how can I
> assign that request to a particular user?  Will an
> administrator or user have to assign themselves to the
> request or is it possible to automatically assign a
> particular request to a user?
>
> Any suggestions would be grately appreciated.
>
> Thanks,
> Stefan.
>
>