From: Piergiuseppe D. <pgd...@ho...> - 2001-12-02 13:15:08
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Dear phphelpdesk staff, let me introduce, my name is Gigi Delfino, i'm in Italy and i'm a service manager of a very big and important of a professional consultant society. We have about 80 employees and to centralize all help request from our customers we are deeping modifying, with our staff, phphelpdesk by adding new parametric fields, some new features to authorize tickets between levels of approver and levels of technician, and some thinghs about closing and forwarding ticket trought email. The reason that i'm writing, we would to (if is possible) partecipate into versioning of this software that we retain useful and very good. As well if you think there's a way to partecipate let us know. Best regards, Gigi Delfino _________________________________________________________________ Scarica GRATUITAMENTE MSN Explorer all'indirizzo http://explorer.msn.it/intl.asp |