[Phphelpdesk-help] PHPHelpDesk and Debian Testing

[Ed B. <eba...@ta...>]

Hello.  I am running PHPHelpDesk 0.6.16, installed on Debian Woody with =
apache 1.3.19 and php4.0.5.  Everything was running smoothly until I =
(foolishly, it turns out) updated to the following relevant packages:

apache-1.3.22-2
apache-common-1.3.22-2
apache-dev-1.3.22-2
apache-perl-1.3.22-2
libapache-dbi-perl-0.88-5
libapache-request-perl-0.33-1
libapache-session-perl-1.53-4
libapache-mod-perl-1.26-1
php4-4.0.100-1
php4-cgi-4.0.100-1
php4-mysql-4.0.100-1
php4-pear-4.0.100-1

After this, I started receiving "apache: PHP Fatal error:  Cannot =
redeclare showsummary() in /var/www/helpdesk/includes/functions.inc.php on =
line 61" in my syslog.  It looks like php is barfing on includes/functions.=
inc.php being included in most of the scripts in the system.  I seem to =
have fixed my problem when I commented out "include("includes/functions.inc=
.php");" at the top of each script that had it and added it to the top of =
index.php.  Now, I would believe this is a problem with the compile-time =
options used in the Debian packaging of PHP, but I'm wondering if there =
isn't a better way to fix the problem than what I did.  Any suggestions?

Oh, and by the way, this is an excellent piece of software!  We're using =
this to replace the paper trouble ticket system that we've had in place =
since we've been running.

Edward Barrett

--
F. Edward Barrett
Network Specialist, Traverse Area District Library
http://tadl.tcnet.org