[Phphelpdesk-help] Re: Ticket # in receipts - theoretically solved

[Matt G. <ma...@ma...>]

In my code to add a ticket, I faced this problem also.  Here's what I did.
I used the command $t_id = mysql_insert_id ($link);
I believe it needs to be run after the $mysql_result = query($query); command.


#Somebody who knows more about php might know this.  But right now, the 
next line after #mysql_result=query(query) is
i#f ($mysql_result) {
#
#2 questions.  If I put the command $t_id = mysql_insert_id ($link); after 
the $mysql_result = #query($query); command, will the if($mysql_result) { 
command still work.  I imagine that if($mysql_result { #only works if 
something is in mysql_result


yes, I am sure that is what needs done.
$mysql_result = query($query);
$t_id = mysql_insert_id ($mysql_link);

at this point, you now have $t_id filled in.
then, add your $t_id into the email that is sent out.  The only question is 
this.  What is the name of

Matt


At 09:25 AM 11/8/2001 -0500, you wrote:
>Has anyone been able to get the Ticket# to come through in the email
>receipts to the client?
>I have tried adding the $t_id variable in several places to no avail.
>
>
>
>Mitchell K. Smith
>Service and Information Systems Manager
>ePlus Technology of PA
>130 Futura Drive
>Pottstown, PA  19464
>610-495-7800 ext. 264
>mk...@pa...
>
>
>
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