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Re: [Phphelpdesk-help] error call to undefined function
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From: Matt G. <ma...@ma...> - 2001-11-06 00:01:59
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<html> Mitchell,<br> Your problem is not virtual servers. It's PHP. Here's a dialogue that happened earlier.<br> <br> Matt<br> -----------------------<br> Hi Scott,<br> As I just emailed to another person, PHP is not installed with mySQL support on your server. I use Debian, and for me I could use apt-get install php-mysql to install PHP with mySQL support. It's possible that there's a rpm around that will do the same thing, but as I'd rather not use Red Hat I can't say for sure. If not, then you're going to have to compile PHP4 from source with mySQL support. This is not as scary as it sounds - the source documentation will tell you what you need to do.<br> If the writer(s) of phphelpdesk are around, is it worth putting something like this in the/a FAQ? Perhaps it's just me, but I've noticed two emails today about the same issue. I don't read this list too closely, but I imagine there's a lot more of this going around.<br> And finally, I reckon phphelpdesk is great, and I'm using it in my area, with 250 or so users. I've even got a wish list, but I reckon I'll save that for later :-)<br> Alister<br> At 03:24 PM 10/10/2001, scott bakalor wrote: <br> ok I installed the php helpdesk and got errors<br> installed to <a href="http://www.hijinksdesign.com/support/" eudora="autourl"><font color="#0000FF"><u>http://www.hijinksdesign.com/support/</a><br> </u></font>Fatal error: Call to undefined function: mysql_connect() in /home/DESIGN-WEB/www/support/includes/connect.inc.php on line 10<br> <br> any help is appreciated I used the red hat rpm to install php-4.0.4pl1<br> -----------------------------------------------------------------------------------------------------------------------<br> <br> To get this working on Red Hat 7.1 I instaled the php-4.0.4pl1 rpm then installed the MySQL-shared-3.23.42 rpm as this has a file that will be needed later. Then the last step is to install the php-mysql-4.0.4pl1 rpm.<br> All these can be found at <a href="http://www.rpmfind.net/" eudora="autourl"><font color="#0000FF"><u>www.rpmfind.net</a><br> </u></font>installing these will allow php helpdesk to run standard no modifications.<br> - Scott<br> --------------------------------------------------------------------------------------------------------<br> -----------------------<br> <br> At 11:39 AM 11/5/2001 -0500, you wrote:<br> <blockquote type=cite class=cite cite>Greetings. I need some help getting the helpdesk setup.<br> <br> In the INSTALL file there were no instructions for setting up the Apache<br> directives for the helpdesk.<br> Everything else seemed to go okay including setting up mysql.<br> <br> I modified my httpd.conf file like so:<br> <br> <VirtualHost 172.31.1.32><br> <br> DocumentRoot /websites/helpdesk<br> ServerName helpdesk<br> ServerAdmin mk...@pa...<br> <br> <Directory /websites/helpdesk><br> AllowOverride None<br> order allow,deny<br> allow from all<br> </Directory><br> <br> ErrorLog /websites/helpdesk/logs/errors.log<br> CustomLog /websites/helpdesk/logs/access.log combined<br> <br> </VirtualHost><br> <br> When I browse to <a href="http://helpdesk/" eudora="autourl">http://helpdesk</a> I get the following error:<br> <br> Fatal error: Call to undefined function: mysql_connect() in<br> /websites/helpdesk/includes/connect.inc.php on line 10<br> <br> My general.conf.php looks like this:<br> <br> <snip><br> <br> /*<br> If you are using <a href="http://someaddress.com/phphelpdesk" eudora="autourl">http://someaddress.com/phphelpdesk</a>, then you must set the<br> base url to "<a href="http://someaddress.com/phphelpdesk/" eudora="autourl">http://someaddress.com/phphelpdesk/</a>" Notice the '/' at the<br> end<br> you must put that in there. If you are using a virtual host such as<br> <a href="http://phphelpdesk.somecompany.com/" eudora="autourl">http://phphelpdesk.somecompany.com</a>, then you can just leave it empty with<br> the quotes touching "";<br> */<br> $g_base_url = ""; //base url location<br> <br> // you HAVE to set your domain name here, with no HTTP:<br> // or / at the end or anything...<br> $g_domain = "helpdesk";<br> <br> // this is the path from the last part of the $g_base_url<br> // parameter. If there is no path, set this to "/"; NOTICE<br> // THE BEGINNING AND ENDING /'s!!<br> $g_base_path = "/";<br> <br> <snip><br> <br> Any help would be greatly appreciated.<br> <br> <br> Mitchell K. Smith<br> Service and Information Systems Manager<br> ePlus Technology of PA<br> 130 Futura Drive<br> Pottstown, PA 19464<br> 610-495-7800 ext. 264<br> mk...@pa...<br> <br> <br> <br> _______________________________________________<br> Phphelpdesk-help mailing list<br> Php...@li...<br> https://lists.sourceforge.net/lists/listinfo/phphelpdesk-help</blockquote></html> |
