Re: [Phphelpdesk-help] Displaying ticket-numbers when sending E-Mail to a customer ?

[Andrew W. <AJW...@ho...>]

Hi Oliver;

I actually added this feature to the customized version I run at work,
I will integrate this and other upgrades in the near future..

Andrew



Oliver Schoenknecht wrote:

> Hello everyone,
>
> just  wanting  to  know  if  there  is  any chance to make phpHelpDesk
> 0.6.16 to send the internal ticket number assigned with each E-mail to
> the customer ?
>
> I mean when opening and closing a ticket the customer shall always see
> which ticket number this E-Mail refers to...
>
> Any  idea  on  this  one ? Would be really great as the program itself
> just kicks ass ... :-) !
>
> Keep it up !
>
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