From: Joe H. <jo...@jo...> - 2001-05-24 14:08:14
|
Do you mean that when a user logs in, it logs him or her in fine. Then, when they go to click on View Tickets or anything at the top, it logs them out? If this is the case, I'm pretty sure that it is an Internet Explorer issue. It should work with Netscape. There is a fix for this, or at least I think it fixes it, in the latest CVS version of PHP Helpdesk at http://phphelpdesk.sourceforge.net. Internet Explorer wants the cookies with domain name and a few other things included, where Netscape just needs a variable, a value, and a timeout, and that's it. Let us know if you're still having problems. Joe -----Original Message----- From: php...@li... [mailto:php...@li...] On Behalf Of Gabriel J Dungan Sent: Thursday, May 24, 2001 12:41 AM To: php...@li... Subject: [Phphelpdesk-help] Weird Problem.. Importance: High We are operating on version from the phphelpdesk.04.4.tar on a Cobalt RAQ4i Box. We Run : Apache/1.3.12 Cobalt, mod_ssl 2.6.4, OenSSL 0.9.5a, PHP 4.0.3pl1, mod_auth_pam 1.0a, mod_perl 1.24, Mysql 9.38 Distrib 3.22.32. ---------------------------------------------------------- We are using the Ticket system and it works quite well. We have made some Cosmetic changes as we use this system to file tickets. It is up at http://amwm.dstaftn.com The Issue That is continuing to boggle me is this, some of our users cannot keep a session open! We have gone over cookies, Firewall issues, Proxy issues, you name it.. We verify that the accounts are active and in good standing order. We have no apparent issues with the security table. It is fine! Any help you have would be much appreciated. ------------------------------------------------------------------ Gabriel Dungan Aihon Moderator Administration - http://www.hotornot.com/ AMWM Admin - http://amwm.dstaftn.com -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- " Gabriel Dungan, gj...@ho... " " Icq: 12872040 " " AIM/MSN/YAHOO - gjdunga " -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- _______________________________________________ Phphelpdesk-help mailing list Php...@li... http://lists.sourceforge.net/lists/listinfo/phphelpdesk-help |