RE: [Phphelpdesk-help] Reporting?

[Brian R. <bra...@vm...>]

I've got that feature implemented on my end, if there is enough interest
I'll post it to the group.

-----Original Message-----
From: Mike Tvarkunas [mailto:mt...@em...]
Sent: Wednesday, April 25, 2001 1:51 PM
To: php...@li...
Subject: [Phphelpdesk-help] Reporting?


Joe, or anyone:

My reporting feature isn't working.  It generates a report but NO
tickets=20
are found to match.  So I thought maybe this wasn't an active feature
yet,=20
but I see that is it.   Any ideas, or is everyone elses working and I'm
the=20
goofing something up?

BTW..  as a new product feature..  It would be nice if a set person
would=20
get an email when a new ticket was added.  I know this might me a bit
much=20
for larger offices, but it might be handy to some.  Or whenever you
assign=20
a ticket to another person they are notified that he was assigned this
task.
I might try to add the last one in myself...  I'm not a php pro but
might=20
know enough to really screw it up.  If I get it done, I'll pass it along

and maybe you folks and clean it up.
*just ideas*

************************************************************************
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Mike Tvarkunas
Assistant District Director of Information Technology
East Mississippi Community College
The box said "Requires Windows 95 or better."  So I installed Linux!
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