[Phphelpdesk-help] Reporting?

[Mike T. <mt...@em...>]

Joe, or anyone:

My reporting feature isn't working.  It generates a report but NO tickets 
are found to match.  So I thought maybe this wasn't an active feature yet, 
but I see that is it.   Any ideas, or is everyone elses working and I'm the 
goofing something up?

BTW..  as a new product feature..  It would be nice if a set person would 
get an email when a new ticket was added.  I know this might me a bit much 
for larger offices, but it might be handy to some.  Or whenever you assign 
a ticket to another person they are notified that he was assigned this task.
I might try to add the last one in myself...  I'm not a php pro but might 
know enough to really screw it up.  If I get it done, I'll pass it along 
and maybe you folks and clean it up.
*just ideas*

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Mike Tvarkunas
Assistant District Director of Information Technology
East Mississippi Community College
The box said "Requires Windows 95 or better."  So I installed Linux!
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