Re: [Phphelpdesk-help] RE: phphelpdesk problem

[Comharsa <com...@cl...>]

At 09:31 AM 5/3/01, Are Westby found time to write:
>I'd suggest you update php/apache. Or as an intermediary solution, you could
>always run Netscape. Never had any problems there.

In case you aren't able to update these, I found a fix at the sourceforge 
website.

Change the files includes/cookie.inc.php and config/general.conf.php to 
read as follows:

cookie.inc.php:

<?php   // SET COOKIE INFO

// cookie.inc.php -- modified by Jay Kramer (ja...@mo...)

if (isset($authentication)) {
$time = mktime()+g_cookietimeout;
$date = date("l, d-M-y H:i:s", ($time)); // Make a IE5.01compatible 
date/time..
   setcookie("status", $status, $date, $g_base_path, $g_domain);  // IE5.01 
is picky about the base path nad domain, if they are missing, there is a 
good chance the cookie will not get set..
   setcookie("user", $user, $date, $g_base_path, $g_domain);
// setcookie("txtUsername", $txtUsername, $date, $g_base_path, $g_domain);
   setcookie("group", $group, $date, $g_base_path, $g_domain);
   setcookie("authentication", $authentication, $date, $g_base_path, 
$g_domain);
   setcookie("laston", $laston, $date, $g_base_path, $g_domain);
}
else {
$time = mktime()+g_cookietimeout;
$date = date("l, d-M-y H:i:s", ($time));
   setcookie("status", "Logged In", $date,$g_base_path, $g_domain);
   setcookie("user", $txtUsername, $date, $g_base_path, $g_domain);
//  setcookie("txtusername", $txtUsername, $date, $g_base_path, $g_domain);
   setcookie("group", $row[4], $date, $g_base_path, $g_domain);
   setcookie("authentication", "YES", $date, $g_base_path, $g_domain);
   setcookie("laston", $row[6], $date, $g_base_path, $g_domain);
}

?>

general.conf.php:

<?php   //general configuration

$version        = ".04.4";                              //Version Number

$g_title        = "PHP Help Desk";                      //Title of your 
helpdesk
$g_helpdesk_email = "web...@yo...";        //Email of your 
helpdesk
$g_mailservername = "mail.yourcompanys.smtpserver.com"; //SMTP Mail server
$g_cookietimeout = "1200";                              //Timeout for cookies
$g_refreshtime  = "600";                                //Refresh time for 
viewall

// If you are using http://someaddress.com/phphelpdesk, then you must set the
// base url to "http://someaddress.com/phphelpdesk/"  Notice the '/' at the end
// you must put that in there.  If you are using a virtual host such as
// http://phphelpdesk.somecompany.com, then you can just leave it empty with
// the quotes touching "";
$g_base_url     = "http://someaddress.com/phphelpdesk/";        //base url 
location
// you HAVE to set your domain name here, with no HTTP:
// or / at the end or anything...
$g_domain = "someaddress.com";
// this is the path from the last part of the $g_base_url
// parameter.  If there is no path, set this to "/"; NOTICE
// THE BEGINNING AND ENDING /'s!!
$g_base_path = "/phphelpdesk/";

?>

Thanks to Jay Kramer and someone who didn't leave their name. It now works 
for me using IE5.

HTH

Brian
com...@cl...