From: Joseph H. <jo...@jo...> - 2001-03-04 17:11:01
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excellent idea. In fact, something that I would eventually like to work = on is having an asset section where you would list computers and stuff like that. At some point maybe even link the clients that you are working on = to the assets. ----- Original Message ----- From: "Martin Skj=F6ldebrand" <ch...@sk...> To: <jo...@ne...> Sent: Sunday, March 04, 2001 5:54 AM Subject: PHPHelpdesk > Hi, > > I wrote you some weeks ago, asking if development is still going on > PHPHelpdesk. > Just letting you know that I'm playing around with the code, and my MyS= QL > book. I'm about > to add a client module. (I've added a field to the table "security" > s_manage_clients) which I will use > to link to the module. (Who has the rights to manage clients?). So far this > works. > > Point is that I would like to know more easily who is filing specific > tickets. Then you could > se if someone has specific problems in their everyday work. Eventually = I'd > like to link a client record > to a computer record (for internal clients) by which I will be able to keep > some track of computers. > > Cheers, > > Martin S. > > - I think the whole world's gone mad. > - Uh huh. It's always been like this. You just don't get out enough. > |