[Phphelpdesk-help] Re: PHP Helpdesk

[Joe H. <jo...@jo...>]

This is the first cast of this.  So you can add users, modify users, add categories, etc..etc.., but when you are viewing the jobs, and you click on a ticket, what happens?  Does it take you to the screen where it should show the ticket details?  Does it take you back to the main screen?  What happens when you click on a ticket summary or number?  Also, I need to know a little bit more about what versions of everything that you are running.  It may not help me, but at least it is a start.  Can you let me know what versions you have of the following please:

Apache
MySQL
PHPHelpdesk
PHP
You Client Browser


mic...@ni... said:

> I did a new install from scratch.  Everything else is working.  Can view jobs,
> but not get into the jobs at all.  The links are there, but I get nowhere.
> 
> Any help appreciated.
> 
> Joseph Hoot <jo...@jo...> said:
> 
> > did you upgrade or do a complete new install?  I didn't write any upgrade
> > scripts from .03 to .04 and unfortunately the whole program changed a ton so
> > I wouldn't suggest upgrading.
> > 
> > 
> > ----- Original Message -----
> > From: "Mike Krawczyk" <mic...@ni...>
> > To: <jo...@ne...>
> > Sent: Monday, January 08, 2001 8:58 AM
> > Subject: PHP Helpdesk
> > 
> > 
> > > Greetings.  I've just upgraded from .03 to .04.4.  The program is
> > > MUCH better, but I'm having a problem.  I add jobs fine, but when I go
> > > to view the job, I can see a summary but can't view the job itself, nor
> > > update - delete or close the job.  If you have any ideas on how to fix
> > > this it would be most appreciated.
> > >
> > 
> 
> 
> 
> -- 
> 
> 
> 



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