RE: [PhpHelpdesk-devel] Reporting engine

[John F. <Joh...@by...>]

Tony,

I am not officially involved in the development of phpHelpDesk, but one
of the things that I have really wanted in the project is some more
beefed up reports.  I would be very interested in taking a look at your
report engine.

Thanks

*******************************************************************
John Finlay
Computing Specialist
Harold B. Lee Library -- Brigham Young University
=20
(801) 422-6148
joh...@by...
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-----Original Message-----
From: Tony Gettig [mailto:Get...@ka...]=20
Sent: Monday, June 03, 2002 7:41 AM
To: php...@li...
Subject: [PhpHelpdesk-devel] Reporting engine


Hi there,

We've been using phphelpdesk for almost a year now and it's working out
great. I've made very few and minor changes specific to our environment,
mainly because I don't want to deviate from the main project in case a
new release comes out.=20

One of the areas I think is lacking is that of reports. So, my employer
commissioned an open source software developer to create a reporting
engine. From the beginning, I've made it clear to my employer and the
developer that we might just want to release this to the phphelpdesk
project as open source. My employer said go for it, and the developer
was already on board with the idea.

The reporting engine consists of two files: a config file and the actual
reports.php. It's been written to use at least the security cookie from
phphelpdesk and has a lot of the look and feel. I intentionally haven't
had it integrated into phphelpdesk to make it accessible from the menus,
waiting rather to see if the folks on this project are even interested.
Some of the verbage is specific to our environment, but it's all open so
that could be made generic within the scope of the project overall.

I'm not sure who the project leader is, though I tried email who I
percieved to be the leader at the sourceforge address. Maybe that
message never got through, so I figured I would send this to the list.
Apologies in advance if I didn't follow protocol for submitting
something like this. :)

If it turns out that this is not valuable to the phphelpdesk project,
that's OK. I just wanted to toss it out there for consideration. It may
be that this can be it's own project.=20

I can make the code available for download if there is interest. Thanks!


-----
Please "Reply All" if this is KPS Technology Services related email

Tony Gettig
Network Administrator
Kalamazoo Public Schools
616-337-0283
http://www.kalamazoopublicschools.com



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