From: Roy R. <rs...@ae...> - 2002-01-16 02:09:10
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I've found a procedural problem that I'm about to hack my way around and I wanted to see if anyone had any good ideas on how to deal with it or at least tell me "no! don't do that! it's a stupid idea because ... !" :) We're a consulting house, and as we add clients, we add them into PHPHelpdesk. Now, we have a few consultants who are 'superconsultants' -- they can (and will) work for pretty much all of our clients. These consultants are highly trusted, and have the power to do everything within Helpdesk. Right now, I find that when we add a client, we then have to go and, individually, add the ability to manage that client to each of the consultants. I'd like to make it so when I add a client, a collection of users automatically gets updated to be able to manage that client. I'm thinking that I'm going to do this by searching on everyone who can manage users and then updating them in the userdepartments table. Any thoughts? -roy |