[PhpHelpdesk-devel] ticketparts tweak

[Roy R. <rs...@ae...>]

We are attempting to use PHPHD to track time and resources spent for a
given client for a given timeperiod, even if the ticket itself spans a
longer time period.  In other words, 
Lets assume the ticket is opened 11/23
The ticket is closed 12/17
During the lifetime of the ticket, there are 
2 hours spent on 11/25
$30 in parts used on 11/27
5 hours spent on 12/5
$50 in parts used on 12/7
2 hours spent on 12/16

We're working on a report right now that will allow us to see that, say,
for 12/1-12/15, we did 5 hours of work on this ticket and spent $50 in
parts.

All good, except that the ticketparts table associates part to ticket, but
doesn't do datestamping.

Well, until now :)

Attached are two diffs:  One adds a datestamp column to the ticketparts
table; the other modifies vj_addevent.scp.php slightly to accomodate the
first change.

Let me know if this is contrary to some sort of global vision of the PHPHD
development team.

-roy