It would be nice if there were a couple new view
ticket options.
Currently, there seems to be the following choices:
View all tickets
View only open tickets
How about adding the following choices:
View tickets by date opened
(Give the choice to enter a specific range of dates)
Example:
From 4-21-2001 to 5-1-2001
also
View tickets by date closed
(Give the choice to enter a specific range of dates)
Use example above.
Thanks alot! I love this program!
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How about View open tickets assigned to me? Or open
tickets to a specific person? There could be an user
option that allows the user to only see tickets assigned to
them or ones they created.