I have a problem to finalize my installation of phphelpdesk :
"The final step is to go to the $g_base_url that you set in general.conf.php and login with the username "admin" and password "admin"." this step is ok
"Once you've done that, you will see more options. Choose "Add Department". When i do that i loop on the start screen, and all the options loop on the start screen.
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yes I am also facing the same problem.
I heve tried both old and new versions on windows 2000. If I click any link on the home page the same page refreshs.
Even I am not getting the login page while clicking the login link.Anybody has the solution please?????
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I wonder hearing that somebody is able to use php helpdesk.I followed all the instructions given in the insallation manual.My browser is cookie enabled also.Only the index.php is displayed that also with a lot of warnings,notes etc. Is a stable working version or somebody's learning project? If anybody use this package please tell me what more I have to do to run this application.
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hai
i am using Phphelpdesk version 0.6.16 with linux red hat enterprise version 3
My php Version php-4.3.2-8.ent Mysql server version is server-5.0.15-0
and client MySQL-client-standard-5.0.16-0.rhel3
i installed php helpdesk sucessfully & created the database accordingily
but when i try to login through th url specified in generel.conf iam
unable to login, the following message is coming
Warning: mysql_connect(): Client does not support authentication protocol
requested by server; consider upgrading MySQL client in
/var/www/html/includes/connect.inc.php on line 10
ERROR: Can not connect to database!
Please help
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In case you haven't found the problem/solution yet, here's a link to the MySQL reference related to the issue: http://dev.mysql.com/doc/refman/5.0/en/old-client.html
Basically, the client can't read the way that MySQL 5 encodes the password, so you have to tell MySQL to re-encode it.
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I have a problem to finalize my installation of phphelpdesk :
"The final step is to go to the $g_base_url that you set in general.conf.php and login with the username "admin" and password "admin"." this step is ok
"Once you've done that, you will see more options. Choose "Add Department". When i do that i loop on the start screen, and all the options loop on the start screen.
Do you have cookies enabled in your browser???
If not, try enabling them.
its a problem with cookie.inc.php. Check out this fix:
https://sourceforge.net/forum/forum.php?thread_id=1218361&forum_id=55441
yes I am also facing the same problem.
I heve tried both old and new versions on windows 2000. If I click any link on the home page the same page refreshs.
Even I am not getting the login page while clicking the login link.Anybody has the solution please?????
I wonder hearing that somebody is able to use php helpdesk.I followed all the instructions given in the insallation manual.My browser is cookie enabled also.Only the index.php is displayed that also with a lot of warnings,notes etc. Is a stable working version or somebody's learning project? If anybody use this package please tell me what more I have to do to run this application.
hai
i am using Phphelpdesk version 0.6.16 with linux red hat enterprise version 3
My php Version php-4.3.2-8.ent Mysql server version is server-5.0.15-0
and client MySQL-client-standard-5.0.16-0.rhel3
i installed php helpdesk sucessfully & created the database accordingily
but when i try to login through th url specified in generel.conf iam
unable to login, the following message is coming
Warning: mysql_connect(): Client does not support authentication protocol
requested by server; consider upgrading MySQL client in
/var/www/html/includes/connect.inc.php on line 10
ERROR: Can not connect to database!
Please help
In case you haven't found the problem/solution yet, here's a link to the MySQL reference related to the issue:
http://dev.mysql.com/doc/refman/5.0/en/old-client.html
Basically, the client can't read the way that MySQL 5 encodes the password, so you have to tell MySQL to re-encode it.