I am trying to find out how to reset the master password for phphelpdesk. The admin left and I do not have the password to run the admin tasks (add user, etc...) Can anyone help?
Thanks
Jami Shinall
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You have to log into your mysql database and manually update the database table. I think the table is named security. So if you type mysql to get into your mysql prompt, do use phphelpdesk, then type show tables, then describe security (if that's what the database is called), you should be good to go witih an update command.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
I am trying to find out how to reset the master password for phphelpdesk. The admin left and I do not have the password to run the admin tasks (add user, etc...) Can anyone help?
Thanks
Jami Shinall
You have to log into your mysql database and manually update the database table. I think the table is named security. So if you type mysql to get into your mysql prompt, do use phphelpdesk, then type show tables, then describe security (if that's what the database is called), you should be good to go witih an update command.