Hi,
I am running version 0.6.16 and have small e-mail problem.
Whenever a ticket is created the e-mail receipt is not received by the user. There are no errors shown and I know for sure that my mail server is configured properly in the general.conf.php file.
Anyone have any ideas????
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
well test your mail server with a small php script. the mail() function is also used in PHPHelpdesk. If you can send eMails using this address just remove your entries from the general.conf.php file.
tamo
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hi,
I am running version 0.6.16 and have small e-mail problem.
Whenever a ticket is created the e-mail receipt is not received by the user. There are no errors shown and I know for sure that my mail server is configured properly in the general.conf.php file.
Anyone have any ideas????
well test your mail server with a small php script. the mail() function is also used in PHPHelpdesk. If you can send eMails using this address just remove your entries from the general.conf.php file.
tamo