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2000-06-23
2003-11-05
  • John Johnson

    John Johnson - 2000-06-23

    Hi, I have setup php helpdesk and I login and then when
    I go to say add department the screen refreshes and I am
    logged out! I can't do anything with it because everytime
    I try I get logged out.. Any ideas?

     
    • Dave Morrow

      Dave Morrow - 2000-08-24

      Same problem here.......did you find a solution yet?

       
    • Joseph Hoot

      Joseph Hoot - 2000-08-24

      do you have your cookies enabled?  I'm guessing that you do actually.  This is a problem that I am looking into.  It will be fixed in the next release

       
    • Anonymous

      Anonymous - 2003-09-02

      I've encountered the same problem. i keep getting cookie error on top of my header.. This is what i found out to solve this problem.

      the file in includes\cookie.inc.php was modifed from something like this
      ...
      setcookie("status", $status, time()+$g_cookietimeout);
      ...
      to   
      $time = mktime()+$g_cookietimeout;
      $date = date("l, d-M-y H:i:s", ($time));
      ...
      setcookie("status", $status, $date);
      ...

      I think that the modification made does not integrate to the system.

      copy the \cookie.inc.php to includes\cookie.inc.php. Yes overwrite it if you dont wish to back it up first.

      After this, my problem is solved.

      Hope this helps....

       
    • Wolter Claude

      Wolter Claude - 2003-09-29

      Same problem
      Cookies enabled, modifications to cookie.inc.php tried, without success. The cookie file was not in the include folder at the beginning but in the not_used folder. Debugging mode doesn't show anything and no cookie error message is displayed. I tried almost everything which my fair php knowledge allowed me to. Nevertheless the index page is very promising and I hope someone could help me getting this running

       
    • Heitkamp

      Heitkamp - 2003-11-05

      Please post the version number which you are using!!! There are no cookies used in the new version, rather session variables (which inderectly use a kind of cookie). In order that I can post some good advice I need to know if you use the stable version 0.6.x or the 1.x version (which is the dev.release)
      Tamo

       

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