I noticed my pad wasn't working. I went into mouse and touchpad and turned off the mouse. Naturally the mouse stopped working, but the touchpad wasn't either.
I used tab and the arrow keys to navigate the panel and turn the mouse back on. I did, but the mouse still didn't work. So I'm stuck with tab and arrow keys. Thanks for any help you can offer.
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Why does this post say waiting moderation for 17 hours? If you're not going to approve it so I can ask for help, is there a better forum to post to? Please let me know.
With regards to the post 17 hours ago... the mouse is working. The trackpad/clickpad thing isn't working.
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It is fully functioning on my laptop. Plugged in an USB mouse and then turned off the touchpad.
Note the difference between both pictures, the touchpad has been turned off and semi greys out the page, whereas the USB mouse toggle switch is lit up in red.
The article says, "If your output doesn’t look anything like the above, either you’re dealing with a kernel bug or the hardware simply isn’t recognized."
I put in the terminal:
cat /proc/bus/input/devices | grep -i touchpad -- This didn't return anything.
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Mine isn't showing the touchpad, just the mouse. I put the same OS on another laptop I have, which is an HP. It worked fine. The HP is seven years older than the Acer I'm trying to fix now.
Steve MacClellan, I would guess this is concerning a laptop computer ?
I say "guess" because you've provided no information about the computer or the track/touch pad or mouse in use with it.
Thanks,
KsWoodsMan
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cavy 3rd April 10:28hrs UTC
Edited inxi -Fxz printout using the code encapsulating tool to make the printout human readable as it appears in the terminal.
Last edit: cavy 2022-04-03
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Christopher. I removed myself from the "affects me" list. Was not a bug. In the case of my Acer Aspire the issue was caused by incorrect settings in the BIOS for touch pad legacy support.
Changed in linux (Ubuntu):
status: Incomplete → Invalid
So the steps I took are:
1.Reset
2.Press F2 to enter in BIOS
3.Main
4.Set touchpad as basic (NOT ADVANCED!!!).
5.Press F10 to save changes I hope this sequence to solve your problems
cavy 3rd April 10:30hrs marked OP inquiry as SOLVED This done by click on the post title and adding the word solved.
Last edit: cavy 2022-04-03
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Thanks for sharing this with us. Some time we run into BIOS or hardware issue and we're not sure what the correct coarse of action is without making thing worse.
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Great work! Thanks so much for including your fix. Now, all you need to do is edit the post title bar by clicking on the edit icon and typing (SOLVED) at the end.
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I noticed my pad wasn't working. I went into mouse and touchpad and turned off the mouse. Naturally the mouse stopped working, but the touchpad wasn't either.
I used tab and the arrow keys to navigate the panel and turn the mouse back on. I did, but the mouse still didn't work. So I'm stuck with tab and arrow keys. Thanks for any help you can offer.
Why does this post say waiting moderation for 17 hours? If you're not going to approve it so I can ask for help, is there a better forum to post to? Please let me know.
With regards to the post 17 hours ago... the mouse is working. The trackpad/clickpad thing isn't working.
Post approved, at a loss to why this occurred.
BRB firing up my lappie to have a gander.
Last edit: cavy 2022-04-02
It is fully functioning on my laptop. Plugged in an USB mouse and then turned off the touchpad.
Note the difference between both pictures, the touchpad has been turned off and semi greys out the page, whereas the USB mouse toggle switch is lit up in red.
If it still not working, this article shows you how to fix it: https://www.maketecheasier.com/fix-touchpad-not-working-linux/
edited 19:25hrs UTC, add link.
Last edit: cavy 2022-04-02
The article says, "If your output doesn’t look anything like the above, either you’re dealing with a kernel bug or the hardware simply isn’t recognized."
I put in the terminal:
cat /proc/bus/input/devices | grep -i touchpad -- This didn't return anything.
Mine isn't showing the touchpad, just the mouse. I put the same OS on another laptop I have, which is an HP. It worked fine. The HP is seven years older than the Acer I'm trying to fix now.
I ran across a thread on stack exchange. About the same year (2015) and same computer Acer Aspire: https://unix.stackexchange.com/questions/244894/touchpad-does-not-work-on-acer-aspire
I don't know if any of the ideas listed there would work for me. What do you think?
Steve MacClellan, I would guess this is concerning a laptop computer ?
I say "guess" because you've provided no information about the computer or the track/touch pad or mouse in use with it.
Thanks,
KsWoodsMan
You're right. I'll see if I can find this info. I don't know where to find it, but I will.
I don't see any info about the mouse in this info, but the mouse is working so perhaps you don't need it.
cavy 3rd April 10:28hrs UTC
Edited inxi -Fxz printout using the code encapsulating tool to make the printout human readable as it appears in the terminal.
Last edit: cavy 2022-04-03
This is solved.
See bug report here: (Also affects Aspire ES1 - 521. like mine)
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593943
In the 8th comment, it says:
Christopher. I removed myself from the "affects me" list. Was not a bug. In the case of my Acer Aspire the issue was caused by incorrect settings in the BIOS for touch pad legacy support.
Changed in linux (Ubuntu):
status: Incomplete → Invalid
So the steps I took are:
1.Reset
2.Press F2 to enter in BIOS
3.Main
4.Set touchpad as basic (NOT ADVANCED!!!).
5.Press F10 to save changes I hope this sequence to solve your problems
cavy 3rd April 10:30hrs marked OP inquiry as SOLVED This done by click on the post title and adding the word solved.
Last edit: cavy 2022-04-03
Thanks for sharing this with us. Some time we run into BIOS or hardware issue and we're not sure what the correct coarse of action is without making thing worse.
For sure! Maybe it will help someone else.
Great work! Thanks so much for including your fix. Now, all you need to do is edit the post title bar by clicking on the edit icon and typing (SOLVED) at the end.
Looks like someone beat me to it. Thank you!