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Forticlient Fortivpn does not work

Awkray-ven
2023-08-10
2023-08-15
  • Awkray-ven

    Awkray-ven - 2023-08-10

    Hi,

    I've recently started using peppermintOS, (I migrated from lubuntu because their newest stable release was giving me a lot of problems) and I'm really liking it so far.

    I'm trying to set up fortivpn and connect, and it doesn't seem to connect.

    Installed version is:
    forticlient_vpn_7.0.7.0246_amd64

    In the GUI, it lists as connecting, and doesn't do anything, a packet capture doesn't show any traffic coming from it.

    Running it via CLI gets this error:
    Failed to connect to confighandler: connect(127.0.0.1:35499): error Connection refused
    Failed to get config. Retry after 1 second.

    If I run confighandler via sudo, then I get further, and receive this error:
    Failed to connect to confighandler: connect(127.0.0.1:35499): error Connection refused
    Failed to get config. Retry after 1 second.

    Running an strace on confighandler while running fortivpn in another terminal, shows that confighandler has these messages.
    recvmsg(67, {msg_namelen=0}, 0) = -1 EAGAIN (Resource temporarily unavailable)
    write(58, "\1\0\0\0\0\0\0\0", 8) = 8
    read(61, "\1\0\0\0\0\0\0\0", 8) = 8
    fcntl(55, F_SETLK, {l_type=F_RDLCK, l_whence=SEEK_SET, l_start=1073741824, l_len=1}) = 0
    fcntl(55, F_SETLK, {l_type=F_RDLCK, l_whence=SEEK_SET, l_start=1073741826, l_len=510}) = 0
    fcntl(55, F_SETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=1073741824, l_len=1}) = 0
    stat("/var/lib/forticlient/config.db-journal", 0x7fff54933000) = -1 ENOENT (No such file or directory)
    lseek(55, 24, SEEK_SET) = 24
    read(55, "\0\0\09\0\0\0\35\0\0\0\0\0\0\0\0", 16) = 16
    stat("/var/lib/forticlient/config.db-wal", 0x7fff54933000) = -1 ENOENT (No such file or directory)
    fstat(55, {st_mode=S_IFREG|0777, st_size=118784, ...}) = 0

    Reviewing /var/lib/forticlient/config.db shows that it does not have any tables matching journal or wal (the file does exist though)

    I'm unsure where to go from here, but would love to get this working...

    Thanks,
    Awkray-ven

     
  • alynur

    alynur - 2023-08-14

    I'm assuming you installed the .deb version? According to the forticlient support, the deb file has been updated and they suggest downloading the deb file anew. So if you did in fact install the deb file, uninstall it, delete it and download it again.

     
  • Awkray-ven

    Awkray-ven - 2023-08-15

    The deb file currently on their website is the one I have installed, and I've also uninstalled (using apt purge) and reinstalled it, with no success

     

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