PeppermintOS / Community / Networking: ABANDONED cups service could not be found

Bruce Irving - 2022-03-16

I have been connecting to our HP Envy 4510 printer for several years. We
have moved and when I tried to connect to the printer on the wireless
network: /var/log/cups/error.log:
W [15/Mar/2022:00:09:23 -0600] CreateProfile failed:
org.freedesktop.DBus.Error.ServiceUnknown:The name
org.freedesktop.ColorManager was not provided by any .service files

$ systemctl status org.cups.cupsd.service
Unit org.cups.cupsd.service could not be found.

How do I proceed?

Bruce

alternate

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Anonymous - 2022-03-16

Open Synaptic Package Manager, click on the search icon and type hplip it lists with other dependencies. I've never run a HP printer, thus not knowledgeable to their quirks.

This is HP support site: https://support.hp.com/gb-en/drivers/selfservice/hp-envy-4510-all-in-one-printer-series/7588794 it states the following:

For Linux downloads, HP recommends another website. If you need to download Linux drivers, you will be directed to a website that is outside HP Customer Support.

HPLIP is found in Debian's repos, so downloading from HP should be unnecessary.

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Darknetmatrix - 2022-03-17

another thing, look if you have all these: cups ghostscript gsfonts libcups system-config-printer
then
- sudo systemctl enable cups.service
- sudo systemctl start cups.service

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Bruce Irving - 2022-03-17

This printer has worked for the past three years at our old office and still works with another HP Envy at home. The only difference is the wifi.
All the items Darknetmatrix listed were already installed.
In attempting to connect at the new office, a pop-up says additional files are needed but doesn't tell me what.
"bruce@bruce-Darter-Pro ~ $ system-config-printer

(system-config-printer:7322): GLib-GIO-CRITICAL **: 09:13:51.726: g_dbus_proxy_new: assertion 'G_IS_DBUS_CONNECTION (connection)' failed

(system-config-printer:7322): GLib-GIO-CRITICAL **: 09:13:51.727: g_dbus_proxy_new: assertion 'G_IS_DBUS_CONNECTION (connection)' failed

..[repeats many times]
Bruce."
If I didn't mention it before, we're still on Pep10.

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Anonymous - 2022-03-17

If I didn't mention it before, we're still on Pep10.

That gem would have helped earlier.

I don't have a copy of Peppermint 10 anymore, since I've migrated to PeppermintOS. Still it would be prudent to look in Synaptic Package Manager in Pep 10, to see whether the HPLIP software is available to install.

Please supply the terminal printout of this command: inxi -Fxz

https://sourceforge.net/p/peppermintos/pepwiki/How%20Encapsulate%20inxi%20printout/

There will be probably more questions as we try and get a handle on this issue, plus you need to inform us of what you have done, attempted, have you tried plumbing the USB cable to the printer.?

Last edit: Anonymous 2022-03-17

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KsWoodsMan - 2022-03-17

In attempting to connect at the new office, a pop-up says additional files are needed but doesn't tell me what.

No one here but you has seen the error on your screen .
Can you provide a screenshot as an attachment ?
or a link to the screenshot ?

Have you confirmed that your printer and the computer you are using can talk to each other ?
And that sending printjobs to the printer is working by USB.
My networked printers stop working when I install a new wireless accesspoint.
They don't recognize the new AP's because the MAC address of the AP has changed.
The Connection name is the same and the passwords stay the same but a security feature in the printer keeps it from connecting to any AccessPoint other than the one it was initially configured to use.

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cavy: hplip is installed.

]$ inxi -Fxz
System:    Host: bruce-Darter-Pro Kernel: 5.4.0-99-generic x86_64
           bits: 64 gcc: 7.5.0
           Desktop: N/A Distro: Peppermint Ten
Machine:   Device: laptop System: System76 product: Darter Pro v: darp6 serial: N/A
           Mobo: System76 model: Darter Pro v: darp6 serial: N/A
           UEFI: coreboot v: 2020-05-20_de5eab8 date: 05/13/2020
Battery    BAT0: charge: 20.3 Wh 40.7% condition: 49.8/53.2 Wh (94%)
           model: Notebook BAT status: Discharging
           hidpp__0: charge: N/A condition: NA/NA Wh
           model: Logitech Wireless Mouse M325 status: Discharging
CPU:       Quad core Intel Core i5-10210U (-MT-MCP-) 
           arch: Kaby Lake rev.12 cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 16799
           clock speeds: max: 4200 MHz 1: 1123 MHz 2: 1200 MHz 3: 1200 MHz
           4: 1200 MHz 5: 1200 MHz 6: 1200 MHz 7: 1717 MHz 8: 1213 MHz
Graphics:  Card: Intel UHD Graphics bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.20.8 )
           drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1920x1080@59.98hz
           OpenGL: renderer: Mesa DRI Intel UHD Graphics (CML GT2)
           version: 4.6 Mesa 20.0.8 Direct Render: Yes
Audio:     Card Intel Device 02c8 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k5.4.0-99-generic
Network:   Card-1: Intel Wireless-AC 9462 driver: iwlwifi bus-ID: 00:14.3
           IF: wlp0s20f3 state: up mac: <filter>
           Card-2: Realtek RTL8111/8168/8411 PCIE Gigabit Ethernet Controller
           driver: r8169 port: 4000 bus-ID: 26:00.1
           IF: enp38s0f1 state: down mac: <filter>
Drives:    HDD Total Size: 240.1GB (13.9% used)
           ID-1: /dev/sda model: WDC_WDS240G2G0B size: 240.1GB
Partition: ID-1: / size: 34G used: 28G (87%) fs: ext4 dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 36.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 262 Uptime: 14 days Memory: 2154.0/7830.1MB
           Init: systemd runlevel: 5 Gcc sys: 7.5.0
           Client: Shell (bash 4.4.201) inxi: 2.3.56

Apparently code doesn't work here.

When I Add new printer, the printer does show up with its network address.

As I said before, this computer and printer was working in the old office.

I won't be back to the office until next week. Will get the screen shot then.

Bruce

PS: I'm trying to get my backups squared away (they are all over the place!) before I install POS.

Edit by cavy, tidy up and use code to encapsulate. 17:02hrs 18 March 22

Last edit: Anonymous 2022-03-18

Anonymous - 2022-03-18

Info: Processes: 262 Uptime: 14 days Memory: 2154.0/7830.1MB Init: systemd runlevel: 5 Gcc sys: 7.5.0

A complete update and a reboot may re-sync things.
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Bruce Irving - 2022-03-21

Update & reboot have been done.
Screen shot attached.
Should I install PepOS now or wait til this is settled?
Bruce

Screenshot_2022-03-21_09-27-39.png

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- KsWoodsMan - 2022-03-23
  
  I use a Samsung wireless printer locally and have never gotten the IPP: protocol to work reliably for me.
  What has worked for me was to use the HP native "socket" connection .
  In the host configuration for the printer, I've
  Replaced ipp: with socket: in the host description.
  And changed the IP port it connects to , replacing :631/ipp/print with :9100/ .
  And always had far better luck printing over the network this way.
  
  Tonight, I'll be in a clients office where HP networked printer/scanners are in use .
  I've meant to check there for the printer model and configuration in use on the Pep10 desktops in that office. It seems I had the same issue there and went with the native HP connection at port 9100.
  While updating the inbound VPN connection I'll look at the printer settings and post here later.
  
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Anonymous - 2022-03-21

Hi Bruce, it is entirely your choice. PMOS10, is scheduled for EOL as of April 2023, there is some debate that under Ubuntu's extended security maintenance: https://ubuntu.com/security/esm Peppermint 10 may benefit from this.

Though Peppermint uses the Ubuntu base, it is not part of their stable, as Lubuntu, Xubuntu, Mate or Kubbuntu. A forum member here assures me this is case, and has obtained a security key for their PMOS10 computer.

I've migrated to Debian with the majority of my computers, PeppermintOS, Debian Xfce, LMDE5, Manjaro Xfce and then my distro hooper for a bit of variety.

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Bruce Irving - 2022-03-22

I'm glad that I didn't install PepOS on the current legion computer. I spent this morning getting it on an Acer. I still haven't figured out how to connect to WiFi. A popup tells me networks are available and can connect using "network" which I can't find.
Bruce

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Anonymous - 2022-03-22

Left click in the square icon symbol with small x in its bottom right corner. This reveals a drop down menu, see screenshot. Click on your network, this will result in a pop up screen asking you for your password to connect to your network.

Once connected it changes to a quarter circular segment, next to the battery symbol of my taskbar.

DSCF1739.JPG

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Bruce Irving - 2022-03-22

Thank you, Cavy.
Once I changed the screen and icons back to default, then I could see the square icon symbol with the x. I am now installing some of the programs available.
Next, I'll have to learn Synaptic Package Manager. I always used package manager.So far, things are proceeding well.
Bruce

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KsWoodsMan - 2022-03-23

The Envy 4510 was down, again.
The Laser printer though was just as I remembered.
Using IPP printing was as I remembered it to be also , unreliable.
Using any of these 3 settings shown in the screenshot gave satisfactory results.
Though I admit, I have the IP addresses of the appliances set to static addresses.
Using the socket: connection or hp:/net/ for HPLIP should get you closer to working again.

Screenshot_2022-03-22_22:12:36.png

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Bruce Irving - 2022-03-24

The Acer automatically picked up my local WiFi (once I had connected earlier then moved to the office and back.) as well as my HP Envy 4520.Unfortunately, I still get an error trying to connect to the Envy 4510 at the office. (see attachment)
I just had a thought: As I'm connecting to a guest WiFi at the office, could there be some setting that it only allows connection to the internet?
Bruce

Screenshot_2022-03-23_11-13-15.png

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- KsWoodsMan - 2022-03-25
  
  could there be some setting that it only allows connection to the internet?
  
  Yes, by nature hosts connected with Guest Access to a WiFi AP/router are UnTrusted and not allowed access to the machines/hosts/services connected on any wired connections or other virtual AP's offered by that Access Point.
  Guests , by defaults can usually connect to the internet but are "isolated" to keep them from congesting the network with file sharing or virus activity.
  
  I would NOT turn off "isolation" on a guest network.
  Join the main AP offered from the wireless router/AP and confirm that you can ping the printer or connect to it's admin page, probably on port 80 or port 631 and test your printing capability again.
  
  Thanks,
  KsWoodsMan
  
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Bruce Irving - 2022-03-26

Is there a way to mark this "abandoned"? I don't see any way to edit the first post as we did on the old forum.
Bruce

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Anonymous - 2022-03-26

Mark it ABANDONED

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Bruce Irving - 2022-03-27

Yes. How?

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Anonymous - 2022-03-27

I have done it for you. For future reference, at the top of this post, in the title bar hover over till you see the edit, see screenie.

Screenshot_2022-03-27_16-23-15.png

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Bruce Irving - 2022-03-27

Thank you, Cavy.

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ABANDONED cups service could not be found

A minimum linux desktop distribution

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ABANDONED cups service could not be found

ABANDONED cups service could not be found

A minimum linux desktop distribution

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ABANDONED cups service could not be found document.SUBSCRIPTION_OPTIONS = { "thing": "topic", "subscribed": false, "url": "subscribe", "icon": { "css": "fa fa-envelope-o" } };

ABANDONED cups service could not be found