Originally created by: anson.... (code.google.com)@gmail.com
What steps will reproduce the problem?
1. In Windows Explorer, right-click a file => PeaZip => Add to archive
2. Settings: 7z, Ultra, PPMd
3. Click "Enter password / keyfile"
4. Copy and paste 30-character password and confirm
5. Click on the "..." button for Keyfile
6. Choose File dialog pops up
** Typing the keyfile path in the textbox is ok
What is the expected output? What do you see instead?
Should allow to choose the keyfile, but it crashes PeaZip in a second or two.
What version of the product are you using? On what operating system?
PeaZip Plain 4.9.1 WIN64 installed on Windows 7 Home Premium (64-bit)
Please provide any additional information below.
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Originally posted by: giorgio.tani.software@gmail.com
Hi, thank you for reporting.
Unfortunately I'm having troubles in replicating the incident following the same procedure on the same operating system, can you kindly provide more information about how to replicate what is happening on your machine (i.e. testing situation it happens and situations it does not happen)?
Thank you in advance for your feedback.
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Originally posted by: anson.... (code.google.com)@gmail.com
I just tried it on another computer but was unable to reproduce this.
However, on my computer, I tried un-installing and then re-installing "peazip-plain-4.9.1.WIN64.exe" and also tried using the portable "peazip_portable-4.9.1.WIN64.zip". In both cases, when I click on the "..." button for Keyfile, the diaglog popped up and then crashed PeaZip. I have come up with a simple test case on my computer:
1. In Windows Explorer, right-click a file => PeaZip => Add to archive
2. Settings: 7z's default Normal, LZMA
3. Click "Enter password / keyfile"
4. Click on the "..." button for Keyfile
5. Choose File dialog pops up and then crashes PeaZip.
Below is the problem signature Windows reported.
Problem signature:
Problem Event Name: APPCRASH
Application Name: peazip.exe
Application Version: 4.9.1.0
Application Timestamp: 00000000
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000005
Exception Offset: 0000000000018e3d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 1219
Additional Information 2: 121931f920c2a3779e587a0f65cbfc70
Additional Information 3: 3cd9
Additional Information 4: 3cd9619b079fc5f157d49e4926f5291c
Is there anything I can provide to help identify the issue?
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Originally posted by: giorgio.tani.software@gmail.com
Thank you very much for tracking the issue further, I'm still not able to find machines showing the same behavior.
The problem signature confirms the crash happens due to ntdll.dll, a system file that can be modified by some third party applications (see i.e. http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/programs-close-faulting-module-ntdlldll/54aaaec5-2b53-4e9f-b9a7-b7889a1cd4b6 ), as when PeaZip invokes the dialog it is a standard system component to be used at runtime.
It could be interesting trying to understand if it is a specific directory crashing ntdll.dll when browsed from file selection dialog and if other programs shows the same problem on that machine, so I could try to work around this condition i.e. starting the dialog in a different directory by default or avoiding some dialog options involved in the crash, but it is very difficult to test unless I can replicate the incident on one of my test machines.
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Originally posted by: giorgio.tani.software@gmail.com
The issue has not been replicated on test machine neither in 4.9.2 release so far.
Please re-open the bug report if it still is reproducible.
Status: Done